Am I paying too much for my electricity?

Queenscroft

Is it possible for me to fight my case with EON to get my bill changed so my nighttime energy is costing the night time rate of around 6p or whatever it is?

I remember being on the phone and telling EON what my meter reading was as my mum told me to do so and he did read out the day time rate and the night time rate so I assumed that is what they would do. Didn't think they would put it all on the same tariff

Thanks for help so far

macman

You don't have to'fight' your case-you simply ask to revert to E7 billing, and as long as you have an E7 meter, they will switch you. However, if you are in the process of switching to SP, they should automatically put you on E7 if you have an E7 registered meter. But I don't understand why Eon didn't put you onto an E7 tariff when you registered?
Once on E7, you need to use the hot water properly-using the boost button means that you are heating the hot water at peak rate. Heat it overnight on cheap rate and you will pay less than a third of the cost per kWh. A properly lagged tank will stay hot all day.
If you stay on a single rate tariff and use the NSH's then your bills will be huge.
PS: running your PS4 doesn't use much power-what makes up maybe 80% of your billing is heating and hot water, so that's what you need to focus on.

Cardew

macman wrote: »

You don't have to'fight' your case-you simply ask to revert to E7 billing, and as long as you have an E7 meter, they will switch you. However, if you are in the process of switching to SP, they should automatically put you on E7 if you have an E7 registered meter. But I don't understand why Eon didn't put you onto an E7 tariff when you registered?
Once on E7, you need to use the hot water properly-using the boost button means that you are heating the hot water at peak rate. Heat it overnight on cheap rate and you will pay less than a third of the cost per kWh. A properly lagged tank will stay hot all day.
If you stay on a single rate tariff and use the NSH's then your bills will be huge.
PS: running your PS4 doesn't use much power-what makes up maybe 80% of your billing is heating and hot water, so that's what you need to focus on.

That problem goes away when the switch to Scottish Power takes place as with an E7 meter the OP will be on an E7 tariff as SP don't aggregate readings.


I assume that E-on used the same arrangements for the OP as the previous occupant and placed him on a single rate tariff.


Whilst with a 360/67kWh split of consumption, an E7 tariff would have been cheaper, it should be noted that the off-peak rate for my area(Midlands) is 7.13p/kWh off-peak and 17.5p/kWh peak plus a slightly higher standing charge. So we are not talking huge amounts.


That said I cannot see that E-on would object to recalculating the bill and place him retrospectively on an E7 tariff.


Hopefully the helpful E-on reps like Malc who contribute to MSE will comment.

macman

Cardew wrote: »

That problem goes away when the switch to Scottish Power takes place as with an E7 meter the OP will be on an E7 tariff as SP don't aggregate readings.


I assume that E-on used the same arrangements for the OP as the previous occupant and placed him on a single rate tariff.


Whilst with a 360/67kWh split of consumption, an E7 tariff would have been cheaper, it should be noted that the off-peak rate for my area(Midlands) is 7.13p/kWh off-peak and 17.5p/kWh peak plus a slightly higher standing charge. So we are not talking huge amounts.


That said I cannot see that E-on would object to recalculating the bill and place him retrospectively on an E7 tariff.


Hopefully the helpful E-on reps like Malc who contribute to MSE will comment.

I agree-but wouldn't the normal procedure to be to revert to a dual rate tariff, as indicated by the meter registration, when a new account is opened? Otherwise this might catch a lot of people out when a previous occupant has not been using NSH's?

[Deleted User]

macman wrote: »

I agree-but wouldn't the normal procedure to be to revert to a dual rate tariff, as indicated by the meter registration, when a new account is opened? Otherwise this might catch a lot of people out when a previous occupant has not been using NSH's?

Thats a good question Macman, do new occupiers automatically drop on to the previous occupiers eco7 set up, especially on prepay meters and standard tariffs ? From my experience on the job, most new occupiers have no idea what an eco7 meter is and face ridiculous day rate tariffs, eg 18p/kwhr in my area

Cardew

macman wrote: »

I agree-but wouldn't the normal procedure to be to revert to a dual rate tariff, as indicated by the meter registration, when a new account is opened? Otherwise this might catch a lot of people out when a previous occupant has not been using NSH's?

Double edged sword?


Lots of people move to houses where the previous occupant had removed NSHs and got, say, Oil CH. They would be upset if they found out after a few months that they were had been placed on a dual rate tariff!


In fact there was a thread recently where someone on a single rate tariff, but with an E7 meter, complained that they had moved to Scottish Power and found themselves on an E7 tariff(SP don't aggregate readings)

macman

Perhaps one of the company reps can enlighten us? Ultimately though, it's the householders responsibility to check what metering they have, and if it's E7, whether they want E7 billing or not.

Queenscroft

Is it a wise move switching to Scottish power if I use most electricity at night? I'm sure I did choose the economy 7 product

Cardew

Queenscroft wrote: »

Is it a wise move switching to Scottish power if I use most electricity at night? I'm sure I did choose the economy 7 product

If you are on the 'fixed to Sept 2016' Economy 7 tariff with Scottish Power then it is certainly one of the cheapest tariffs available.

buglawton

Yesterday I obtained a Economy 7 quote from a company I've dealt with in the past on behalf of someone else, isupplyenergy

Tariff Price (day rate): 11.75p per kWh (11347kWh)
Tariff Price (night rate): 6.5p per kWh (3782kWh)
Standing Charge: 16p per day
The above being 20% cheaper than current and and 10% cheaper then nearby competitors.

Also I got the same address and consumption quoted from same company with a non-Economy 7 tariff and it was just 6% cheaper than Economy 7 assuming 25% night time usage as there are no storage heaters just overnight hot water.

isupplyenergy are rather variable in replying to emails and a bit of a nightmare to chase by phone so I'm dithering. But then, I've found other companies an equal nightmare with ignored messages, closed websites, no info in my account, etc etc so maybe put money saving as the top objective and deal with whatever supplier has the cheapest?