PCN - No response to parking appeal

ColliesCarer

Mango1990 wrote: »

Hey so I didn't get any response to my e-mail until today saying that I am charged £75 as I did not appeal or pay my fine I was wondering what the next stage is?

enfield_freddy wrote: »

so how did they get your email address? fairy's tell them ? or did you follow it up asking about your appeal?

Mango1990 wrote: »

They sent the charge by post getting my details via DVLA

Freddy's got a good point.

How did they most recently get in touch with you - post? email?

Edit: Oooops crossed posts.

enfield_freddy

a nice letter/email to the DVLA/BPA then


was there any sort of auto response or conformation after sending your email?

Mango1990

Nope nothing the letter today was the only response I have seen

ColliesCarer

ColliesCarer wrote: »

Hey Mango1990 - so next stage is - respond to the parking company with a copy of your emailed appeal saying you have appealed and demanding they either cancel the charge or reject your appeal and (if they are a BPA member) provide a POPLA code. Send by post this time from a post office and ask for a certificate of posting (these are free btw).

Also send a complaint to the BPA - contact details in #6 of NEWBIES sticky thread - that the parking company have not responded to your appeal.

I stand by what I advised earlier then

Mango1990

Ok thanks a lot to the both of you

enfield_freddy

and when you complain to the BPA that there web appeal has not worked , you will receive the following reply from the BPA


"It is not within the remit of the BPA as a membership association, to monitor private parking operator’s websites and the information provided on these. The code has no provision for the matter of email addresses. We have investigated the points originally raised and concluded our investigation with no breach of a point raised in the BPA AOS Code of Practice was found.