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New car delivered with wrong specification

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  • Rappa
    Rappa Posts: 51 Forumite
    ...

    Of course even if acceptance has occurred, OP is still due a remedy, just he can't force a refund.

    So as I said way back in post#6 ;)
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Rappa wrote: »
    So as I said way back in post#6 ;)

    I never suggested anything different. I was only replying to your "No??? So you accepted the vehicle?" part to point out that taking delivery and acceptance under SoGA are two different things.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • abacab
    abacab Posts: 436 Forumite
    A bit of topical light relief.
    https://www.youtube.com/watch?v=4OBN9Qilu8Y
  • Deanod
    Deanod Posts: 6 Forumite
    Ha. Like it. Bit close to home but very funny all the same. Maybe I will get a part in the sequel :D
  • timbstoke
    timbstoke Posts: 987 Forumite
    Part of the Furniture 500 Posts
    cajef wrote: »
    As this thread is about a brand new car from a main dealer not one company or another, you are saying that major car manufactures with worldwide customers print brochures with clauses that could be possibly be illegal, somehow I doubt that your statement is purely a fact, keep digging the hole is getting deeper.

    Of course the clause isn't illegal. The manufacturer are absolutely entitled, at their sole discretion, to change the spec of anything they make at any time they like. The clause is absolutely correct.

    However, that clause has no effect whatsoever on the consumer's right to reject if the car that gets delivered isn't what he ordered.
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 20 March 2015 at 8:13PM
    timbstoke wrote: »
    Of course the clause isn't illegal. The clause is absolutely correct.
    Which if you read the thread is exactly the point I was making.;)
  • Deanod
    Deanod Posts: 6 Forumite
    Just a quick update guys and hopefully not tempting fate as the money not in the bank yet but the dealership has finally agreed to a full refund. So picking up my old car shortly and all monies to be refunded. Not sure what prompted the change of mind. I did copy the CEO and Regional Director on my last email after searching LinkedIn and guessing the email extension as they come under a parent company. Could be coincidence or maybe common sense and consumer law prevailed or they simply realised I was not going away. Either way I have got the result I desired. Thanks for all your advice. Just need to find a new car now. If I dare.
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