1899 Stealth Price Change

Aiadi

To my detriment, I discovered yesterday after spending approximately 3 hours online connected to an ISP in the US that 1899 has actually changed the price of calls to the US from 0p/min to 0.5p/min without sending any emails to their customers. Others calling the US be warned.

queensway_boy

they are out of order

andy88_2

They alter rates from time to time; check the rates on the website.

Is there a particular reason to use a US ISP instead of a UK one?

Edinburghlass_2

andy88 wrote:

They alter rates from time to time; check the rates on the website.

I just posted on this subject last night, if you can't get the rate announcement before your call (which obviously in this case you won't) then make sure you read this forum as any rate changes from 1899/18866 are invariably posted on here before their own websites.

Even if they did email customers with every single price increase what chance is there of people actually reading it?

edited to add this is the post here where the price change was a reduction.

MarkyMarkD

andy88 wrote:

They alter rates from time to time; check the rates on the website.

Is there a particular reason to use a US ISP instead of a UK one?

Pretty obviously because it was 0p/min, andy, which you can't do with UK ISPs on 0845 numbers.

April2

Aiadi wrote:

To my detriment, I discovered yesterday after spending approximately 3 hours online connected to an ISP in the US that 1899 has actually changed the price of calls to the US from 0p/min to 0.5p/min without sending any emails to their customers. Others calling the US be warned.

It may well be that too many people doing just that sort of thing made it necessary for 1899 to end their 0p/minute rate to USA and Canada.

OTOH, 0.5p/minute is still cheaper than a Saturday call to an 0845 number - 1p/minute on BT.

payless

when my BB was down I used 18866 UK ISp with a number 01 number

It would work sometimes, but often failed to connect or was slow speeed / dropped, but worked fine with BT or Talktalk ( inc free evenings)

andy88_2

payless wrote:

when my BB was down I used 18866 UK ISp with a number 01 number

It looks more likely than hoping for USA or Germany staying at 0p per minute

Aiadi

payless wrote:

when my BB was down I used 18866 UK ISp with a number 01 number

It would work sometimes, but often failed to connect or was slow speeed / dropped, but worked fine with BT or Talktalk ( inc free evenings)

I would be very happy using 1899 to connect to a UK ISP but can't find a 'Pay as you go' one with a 01/02 phone number. I couldn't find this info listed on the internet forum as well. Can anyone help?

MarkyMarkD

Given that there's no way for an ISP to make any money at all, operating PAYG on an 01 or 02 number, any company which does so is completely mad. I'm surprised that Payless managed to find an 01 or 02 number for an ISP which still works.

andy88_2

why is it so astonishing in this country and completely believable abroad?