Eon say I can not switch supplier?

Bluebirdman_of_Alcathays

mnw1888 wrote: »

lets debit it more but I need evidence that the customer got this wrong.

Well, when you put it so eloquently...

jag64154

Bluebirdman_of_Alcathays wrote: »

And who the !!!! made you judge and jury?!

Eon are the only company that bother coming here anymore, and they do a great job. And then pillocks like you come along.

They probably wonder why they bother.

Even after having the problem I have encountered, I was pleasantly surprised with the fact that an Eon has responded to this on a forum, as Bluebirdman says, at least they have someone on here!!

I do not want mnw1888 to become my personal "representative" on this and would just like to inform this person that I am perfectly capable of now taking this complaint forwards, and now an issue has been identified, I will allow Eon to respond.

I understand you may have issues with the way the Energy companies act, but I do not want you to use my original post and questions to vent your frustration on them.....thank you for your input....but politely, please stop posting on here until an outcome is achieved.

If the response is lacking in any way, again I will be back on here to report it, HOWEVER, I will also be back on here to report a successful outcome as well.

matelodave

Well said jag,

We don't really want barrack room lawyers muddying the waters when it appears that something positive is already being sorted out.

Getting uppity with those companies who are prepared to come onto the forums will just drive them away and nothing will get sorted.