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Sold Car Privately - Buyer Unhappy - Wants to return - Help

edited 1 March 2015 at 12:34AM in Motoring
327 replies 87.6K views
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  • edited 2 March 2015 at 6:03PM
    wackojackoukwackojackouk Forumite
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    edited 2 March 2015 at 6:03PM
    DoaM wrote: »
    That's the only very minor quibble point. But as you pointed out to her the problem with reverse gear prior to concluding the sale, this can't be used against you. (Make sure to keep copies of all her correspondence. Any texts, try to get them printed out, especially the one where she mentions reverse gear).

    Thank you. The car does drive very well in my opinion - I've never had an issue getting it in to reverse and I told her that. It went to Stowmarket and back the week before for example.

    She has also said she has had it in reverse and put this in writing on more than one occasion and indeed said her neighbour popped the linkage back in and she was happy with this.

    She also put she stalled it when she first tried (when on the test run) which she did and was embarrassed and wanted to get used to it alone.

    I have stored all messages and forwarded copies to my email address as well just in case.
  • edited 2 March 2015 at 7:31PM
    Joe_HornerJoe_Horner Forumite
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    edited 2 March 2015 at 7:31PM
    Dear Ms xxxx,

    Re: harassment by text message and telephone.

    I'm not sure how much clearer I can make the fact that I deny liability for the problems you are claiming with your car. As I shall not be refunding, nor contributing towards repairs, without a court order in your favour I am now feeing harassed by your continued attempts to obtain money from me.

    As you are now aware of the harassing nature of your actions, continuing contact will amount to harassment under Section 1 of the Protection from Harassment Act 1997.

    Any further contact from you by any means other than a court summons will therefore be the subject of a complaint for the offence of harassment under Section 2 of the Act. You should note that this is a criminal offence and subject to a maximum of 2 years imprisonment on conviction.

    Lots of love,

    Wackojacko
  • paulsadpaulsad Forumite
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    I wouldn't dream of moaning about a 2nd hand car bought as she did - its an old car for goodness sake; once I've handed over the dosh after a test drive and a good look over then the problems that occur are all mine to deal with.
    If you're not car savvy then get someone who is to come with you.
  • joeblagsjoeblags Forumite
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    tell the retard to get the gear linkages reset
    https://www.youtube.com/watch?v=sheTKD03hmo
  • arcon5arcon5 Forumite
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    Fit for purpose?
    It doesn't need to be fit for purpose - just needs to not be misrepresented. It was described as having a problem getting in to reverse - it meets that.

    I think this lady is thinking about the provisions of the sales of goods act which is not relevant here.

    I think you need to send a final response. Title it

    "RE: FINAL RESPONSE

    Dear Nutter,

    blah blah blah

    This is my final response, if you disagree with this you have the right to file a county court claim.

    Regards

    Car seller"

    Keep it brief, factual, to the point. Maybe bullet point it.

    But don't go round in circles with this idiot.

    I agree with most of the comments here, basically she is a moron or a chancer - either way, not your problem.
  • I would just ignore her and only respond to something official i.e something from the courts. Once she realises she'll get nowhere she'll soon give up, she couldn't even be bothered to pay for a stamp to put it in writing properly.

    This has all the hallmarks of someone talking out of their backside, probably egged on by some legal beagle that she knows who doesn't know what they're talking about. Look at the touch about not wanting second hand parts on her new second hand car, the labour intensive repair her mechanic has suggested and now the claim for stress etc LOL - someone clearly thinks they're onto a winner but little do they know.

    lots of excellent advice here, don't feel intimidated and you have nothing to worry about even if it does hit a court room. Pay her nothing and don't engage in any further communication with her, if she rings just put the phone down. If you give an inch she'll take a mile and will be back for more.
  • Seriously.

    Stop communicating.

    No further communication at all.

    None.

    Whatsoever.

    Stop.

    I cannot make this any clearer.

    Ignore her.

    No more communication.

    End of matter.
  • mattyprice4004mattyprice4004 Forumite
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    Seriously.

    Stop communicating.

    No further communication at all.

    None.

    Whatsoever.

    Stop.

    I cannot make this any clearer.

    Ignore her.

    No more communication.

    End of matter.

    And I'm going to quote it, just so you read it again. :p
  • almillaralmillar Forumite
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    Agree with the above but just wanted to say that the ad looked very fair, and decribes a nice high spec car. She's expecting the service of a dealership on a brand new car from a private second hand seller. Let her waste her own time over the £300 she should just pay (or less?) to fix this minor problem.
    She's quoting the Sale of Goods Act -(not fit for purpose) - that doesn't apply to a private individual as a seller, does it?
  • macmanmacman Forumite
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    Buyer has no refund case whatsoever, but I would not have put in your ad 'car is in good condition'. Let the buyer be the judge of that.
    No free lunch, and no free laptop ;)
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