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MSE News: Airline ombudsman-style scheme set for launch next year

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Passengers with complaints about flight delays may be able to take them to an ombudsman-style scheme from 2016...
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Airline ombudsman-style scheme set for launch next year

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Airline ombudsman-style scheme set for launch next year

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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I bet they do ...
Looks like retirement from here needs keeping on hold.
Current known score:-
Dr Watson 35 - 0 Ryanair / Ince and Co
Go to post 622 on the Ryanair thread to read how to sue them safely.
Don't think it would comply with the EU directive on NEB's either so it will be interesting to see what they think of it. Not much IMHO.
What I want is a Travel Insurance card that you can whip out.
Depending on the level of cover I have paid for, the airline will make a claim for me, and give me what I am entitled to.
E.g.
Platinum Level: they charter a plane to get me there.
Gold Level: Five star hotel, priority seating on the next available flight.
Silver Level: Any accommodation, next available flight.
Bronze Level: Refund price of ticket, cost of getting to the airport and back. Have to claim it myself, with incidence reference number.
If ATOL can deal with packaged holidays, surely flights should be simpler?
They make so little money :rotfl:
http://m.bbc.co.uk/news/business-29876220You
That link is probably for mobile devices. Not working for a browser.
http://www.bbc.co.uk/news/business-29876220
Ryanair signing up to an industry compensation scheme? That'll be the day.
I thought them and jet 2 would be first in line
Here's a novel idea, spend some money on maintenace and a modern fleet of aircraft and have fewer delays!
Cheers,
NoviceAngel
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