Pinecone Research

Ebe_Scrooge

Bananababe wrote: »

I emailed pinecone to ask why not had received surveys since March. Was told I completed a survey from Abroad. I haven't though.

I had a similar thing some time ago with a different panel. I generally do surveys at work at lunchtime, and our company internet access is hosted at head office in France - so the IP address was showing as France. I get the same thing when using the BBC website - it thinks I'm in France so I get adverts on the website. Could this be similar to what happened to you ?

AprilLady

I haven't had any surveys for ages now!

Bananababe

Ebe_Scrooge wrote: »

I had a similar thing some time ago with a different panel. I generally do surveys at work at lunchtime, and our company internet access is hosted at head office in France - so the IP address was showing as France. I get the same thing when using the BBC website - it thinks I'm in France so I get adverts on the website. Could this be similar to what happened to you ?

Thanks for that

Maybe I'm not that up on where my work is routed through.

I got another reply saying been reinstated and got a survey this morning.

Phew its such a good one to be part of

AprilLady

I feel like I'm being an idiot, but where do you find the link to your profile? I've found it many times before, but I've been going round and round the website for the last 10 minutes and can't find it now!

MollyDolly

AprilLady wrote: »

I feel like I'm being an idiot, but where do you find the link to your profile? I've found it many times before, but I've been going round and round the website for the last 10 minutes and can't find it now!

Are you serious?:D

You log in and 'My Profile' is at the top of the page.

joeyjimbles

joeyjimbles wrote: »

I'm a £4 panellist and I had a survey today and one last week, hope they aren't my last ones.

Two this week so hopefully it was just a little blip for those not getting them as frequently.

AprilLady

MollyDolly wrote: »

Are you serious?:D

You log in and 'My Profile' is at the top of the page.

Yes I'm serious, it's not there!

MollyDolly

AprilLady wrote: »

Yes I'm serious, it's not there!

Have you thought of contacting them?:D

fragmented

shows for me at the top in the grey bar next to points after i log in.
https://www.pineconeresearch.co.uk/profile.asp

Wizzbang

Bananababe wrote: »

Thanks for that

Maybe I'm not that up on where my work is routed through.

I got another reply saying been reinstated and got a survey this morning.

Phew its such a good one to be part of

Hi,

Have you been OK since you got re-instated? I've just had the exact same thing happen to me. I've not left the country since before 1999! I've emailed asking to be re-instated, but not holding my breath. After all- most survey companies are ruthless- let's hope Pinecone really are different. I work for myself, from home- all I ever use is my home computer. All I can think is that it has something to do with moving house, but I continued to get surveys for 4 months after moving and then they stopped.

Thanks