Cancelling a stolen phone contract

Collabora

kartingmad wrote: »

so someone gets murdered, there still liable are they

That is a different scenario as that person is no longer here and a death certificate would have to be sent to the provider.


If your brothers phone broke, would you expect Vodafone to cancel the contract, just get a new sim from Vodafone and then get a Sim free phone or a PAYG phone on Vodafone to use with the contract.

corf999

Usually a death certificate is required for a mobile network to cancel a contract due to death - Technically/legally maybe the estate is liable.

Fortunately in your brothers situation he lived and is still bound by his contract with Vodafone. His best course of action would be to buy a cheap smartphone (Moto G maybe?) and use his vodafone sim.

Insurance is available to protect from loses of lost or stolen handsets.

Herongull

Actually once you are dead the contract ends and the estate is not liable.

The estate is liable for the dead person's debts but any contract just ends with their death. That's how contract law works.

But thankfully your brother survived, so as other posters have said, he just needs to get the old sim blocked and cancelled and a new replacement sim.

DCFC79

kartingmad wrote: »

well what are the grounds to cancel contracts on

Why are you wanting to cancel the contract ?

dealer_wins

Is this a wind up, if not the person should stick to PAYG in future lol

macman

kartingmad wrote: »

well what are the grounds to cancel contracts on

There are only two ways to void your contract without penalty: death or bankruptcy.
If theft were an acceptable reason, then everyone would report their handset stolen in order to void the contract.
As above, surely your brother will still need a handset once he has recovered (which I hope is soon). Since the culprits have been arrested, is it not possible that the handset has been recovered, and will eventually be returned to him?

ConsumerGuy0016

dealer_wins wrote: »

if not the person should stick to PAYG in future lol

OP's brother-in-law was violently assaulted and you have the audacity to 'lol' at his predicament?

I'd say a 37 year old man who spends his time online playing "poker, betting, gambling" is more worthy of a 'lol' than the OP.

anotheruser

JJ_Egan wrote: »

Not the way it works for most contracts .
You own the phone from day one as its in effect an inducement to buy the network contract .
Even if the monthly payments did include the phone they are still owed by the user.

Read again.
EE own all their phones until 6 months into the contract.

cookie365

This thread makes no sense.

You don't cancel the contract. You report the phone lost/stolen. The network will cancel the sim, block the phone, and send you a replacement sim.

If you're lucky enough that the police recover the phone, you get the network to unblock it. If not, you but a replacement PAYG or sim free handset to put your new sim in.

grumbler

anotheruser wrote: »

Read again.
EE own all their phones until 6 months into the contract.

This is a new feature of contracts started after March 2014.