Returning a television to Argos

trebor85

Hi, I have bought a tv from Argos today. I have had it out of the box and switched it on. I am not happy with it and would like to return it tomorrow. Would I be able to get a full refund if I put it back in it's original packaging? Or will I not be entitled to one as it has been opened?
Thanks.

wealdroam

trebor85 wrote: »

Hi, I have bought a tv from Argos today. I have had it out of the box and switched it on. I am not happy with it and would like to return it tomorrow. Would I be able to get a full refund if I put it back in it's original packaging? Or will I not be entitled to one as it has been opened?
Thanks.

What is Argos' return policy for this situation?

Or are you really asking someone else to look that up for you?

Collabora

Argos are usually good with returns and will refund if asked unless its something that is excluded from returns policy

http://www.argos.co.uk/static/StaticDisplay/includeName/ReturnsAndRefunds.htm

deanos

As long as you reset the TV to factory fresh, and its put back in the box 100% as you received it you should be ok, oh and check if its excluded from the money back guarantee

frugal_mike

Also, was this bought in store or online?

If you paid online and collected in store that would count as purchasing online.

trebor85

wealdroam wrote: »

What is Argos' return policy for this situation?

Or are you really asking someone else to look that up for you?

The returns policy states if it is unused and still sealed but I can put it back in and seal it back up. With it just been 1 day I'm asking for other people opinions on this. And if anybody has had a similar experience with Argos.

trebor85

frugal_mike wrote: »

Also, was this bought in store or online?

If you paid online and collected in store that would count as purchasing online.

I purchased it in store.

frugal_mike

trebor85 wrote: »

I purchased it in store.

Then its entirely dependent on their return policy I'm afraid. Try and return it and see what they say.

SuperHan

Looking at their TVs online, the 5 random ones I selected were not included in the 30 day money back guarantee... Which implies you can't refund them for a change of mind.

marleyboy

SuperHan wrote: »

Looking at their TVs online, the 5 random ones I selected were not included in the 30 day money back guarantee... Which implies you can't refund them for a change of mind.

Surely you mean there's a possibility, rather than a direct implication.

OP Your best bet is to return it resealed and see what they say. I have never has any issues with returning electrical goods to Argos for a refund, so in respect, nothing ventured is nothing gained.

Collabora

SuperHan wrote: »

Looking at their TVs online, the 5 random ones I selected were not included in the 30 day money back guarantee... Which implies you can't refund them for a change of mind.

i have checked a few TVs and not seen one that says its excluded from the 30 day money back guarantee.