lloyds PPI claims 1989

Bocspur

Wondered if anyone can advise, I have contacted the bank and have been given 5 account numbers that I had PPI on. Two of them date back to 1989. They and me for that matter have no record of the these two loan amounts. Can anyone explain how can they know I had PPi and what the account numbers were back in 1989 but not the loan amounts?
I am waiting for a letter from Lloyds to tell me if anything what they are going to pay me. They say they know what two of the loan amounts were for from the early to mid 90's but not the later ones.
Are they telling the truth?
Help much appreciated.

Nasqueron

Probably the loan with and without PPI had different codes or something similar so they know from their own records which were which - probably just have an archive listing your old accounts but no other records (Data Protection Act requires firms to delete old data which is no longer useful - it's typically 6 years in the finance industry).

Without proof of what you paid you will not get a refund.

If you do not believe them (or think the front line staff may not have access to everything) you can send a £10 payment and do a SAR (request for data they hold on you) and they will send what they can find but do note for something going back 25 years chances are they will not have anything left

dunstonh

Can anyone explain how can they know I had PPi and what the account numbers were back in 1989 but not the loan amounts?

Lloyds had two codes for loans. One with PPI and one without. So, they can tell from the account number whether you had it or not because of that code. 1989 would be ramac cards and before the branch based computer. If the loans finished before the branch computer was put in place then there would be little more than account number and account code left.

gal1961

hi there ,i made phone call to lloyds regarding claim on ppi on credit cards i had with them i was also told about 5 loans with them.no proof of ppi on cc or loans.the result all loans paid out which dated back to the late 80's .the credit cards did not

redux

I didn't realise that people were claiming from that long ago.

It was reading the insurance conditions for a credit card in the late 80s to early 90s that made me realise it was useless for me as I'm self employed and therefore could not claim after loss of employment.

And I've avoided PPI ever since.

Hmmm, the old statements will probably still be somewhere in the back of a filing cabinet ...

Bocspur

Lloyds have record of all five account numbers that had PPI on them two of which dating back to 1989 the latest one is 1996. Two of them they have said they know how much the loans were for three they do not and they would not tell me anymore then that. However they did say they would pay out 'the average' on loans that they do not have amounts for. I believe the average is between 2 and 3k?
Still don't trust they are telling the truth baring in mind I have only claimed as when I took the loan in 1989 the bank manager told me I would not get the loan unless I took PPI.

Nasqueron

Average would most likely be based on your loans and how much you paid, not a general average so it would be impossible to predict what you would get if they agree it was miss sold. Put in complaint and see what they come back with - anything would be a bonus if you have no records of your own.

jamesperrett

In my experience, Lloyds have records of loans from about 1994 but not from much earlier than that.

welshgasman

Bocspur wrote: »

I believe the average is between 2 and 3k?

Nowhere near that much, so do not get your hopes up.
There must be plenty of people on here who can advise what they received for an average redress of a loan from Lloyds. or Lloyds/TSB?

This is an old thread from somewhere else.

You should get a little more than that now.:)

addedvaluebob

Average PPI claim is £2,500

welshgasman

addedvaluebob wrote: »

Average PPI claim is £2,500

Only time will tell.