Parking Eye - Welcome Break Woodhall-Sheffield

ericlered

Hello all,

Our company has been sent a "PCN" by Parking Eye for one of our company trucks overstaying a 2 hour limit at Welcome Break in Sheffield.

The driver was simply parking up due to tiredness and slept through the alrm he set, staying there for 3.5 hours.

It states we should pay a £60 charge by 13th December 2014 of £100 if after this date but payable before 27th December 2014

Can we as a company appeal?

If so i can appeal to Parking Eye via their online site, should i write the appeal letter per the generic one in the newbies threads and attach the file, or something shorter in the space provided.

Any help much appreciated.

Thanks

Not_Scammed

ericlered wrote: »

If so i can appeal to Parking Eye via their online site, should i write the appeal letter per the generic one in the newbies threads and attach the file, or something shorter in the space provided.

Of course you can appeal - do you really feel they have the legal right to demand money from you??? (Hint: The answer starts with 'N').

We've not had the 'pleasure' of dealing with Parking Eye, yet, but have suffered a similar situation at the hands of CP Plus at a motorway service station. Just like your driver, ours had stopped to rest for safety reasons and slept through his alarm. I suggest you follow the path we took:

1. Appeal on line AND via the Royal Mail. Obtain a free certificate of posting from the Post Office as proof of your appeal.

2. Once they reject your appeal carry on as per the Newbies thread. Obviously never name the driver.

3. Celebrate your upcoming victory by posting back here with your POPLA adjudication next year.:T:T:T

The_Deep

You can appeal to popla and win, if they do not chicken, or

You can send them a letter of apology plus a cheque for the unpaid charge and a fiver for their time.

If they refuse to accept it you can ignore until such time as they take you to court. At the court, produce the letter and they are Donald ducked.

Herzlos

Ignore The Deep, you can appeal using all of the usual points (which they'll reject) and then you will win it at PoPLA, using a template on here.

Don't bother with mitigation though, it never works, but you can appeal successfully on all of the legal conditions they don't satisfy.

The_Deep

On what basis do you think my advice should be ignored, or are you just annoyed that I have bested you in debate elsewhere?

Conducting personal vendettas against those with whom you disagree is not only petty, but it is against the best interests of the community.

Herzlos

On the basis that it's terrible advice. You're implying that an appeal will only be successful if they don't bother to contest it, which is rubbish. You're also implying that if they send a letter offering to pay it with an apology (so admitting liability) then they'll be fine in court, which is rubbish. Sending them an apology and a cheque for a fiver will be ignored, and you'll end up past their appeal deadline, and have all sorts of additional hassle getting it to mediation, then the apology will be used against you. Getting rid of it via the standard appeal/rejection/PoPLA approch will get rid of it without any hassle or expense.

The invoice is completely without merit, so will be successfully appealed at PoPLA. If someone it doesn't get thrown out at PoPLA, then the OP can consider offering them their costs to make it go away, or put it down at court.

There's no personal vendetta, I'm just pointing out that your advice is contrary to the recommended and proven approach for dealing with these things, and risky to pursue.

ericlered

Thanks for the above replies, though let's not get into any fights please

Does the fact it is a company vehicle make any difference to matters? and should i just go with the generic appeal template?

Thanks again

Herzlos

It doesn't matter if it's a company vehicle, you're still replying as the registered keeper (company/fleet manager) and aren't naming the driver because you're dealing with it yourself.

Use the generic appeal template for the initial appeal, but don't waste too much time on it as it'll be rejected anyway. Then the rejection letter should contain a 10 digit code which is a PoPLA reference number (possibly quite well hidden) for which you need to use the full PoPLA template after confirming everything in it applies to you. If you don't get a code, you'll need to contact them again asking for one.

But you can come back onto here for help with the PoPLA template when your initial appeal gets rejected.

ericlered

Herzlos wrote: »

It doesn't matter if it's a company vehicle, you're still replying as the registered keeper (company/fleet manager) and aren't naming the driver because you're dealing with it yourself.

Use the generic appeal template for the initial appeal, but don't waste too much time on it as it'll be rejected anyway. Then the rejection letter should contain a 10 digit code which is a PoPLA reference number (possibly quite well hidden) for which you need to use the full PoPLA template after confirming everything in it applies to you. If you don't get a code, you'll need to contact them again asking for one.

But you can come back onto here for help with the PoPLA template when your initial appeal gets rejected.

Thanks, I'll get on with it!

The_Deep

On the basis that it's terrible advice.

in your opinion

You're implying that an appeal will only be successful if they don't bother to contest it

No I am not, read it again

You're also implying that if they send a letter offering to pay it with an apology (so admitting liability) then they'll be fine in court,

No I am not, read it a third time

Sending them an apology and a cheque for a fiver will be ignored,

it may well be but how can you be so certain

and you'll end up past their appeal deadline,

So appeal in the meantime

and have all sorts of additional hassle getting it to mediation, then the apology will be used against you. Getting rid of it via the standard appeal/rejection/PoPLA approch will get rid of it without any hassle or expense.

This hassle and expense of which you speak , it is hassle and expense which I wish to encourage, hassle and expense for the PPC.

With respect, you appear to think that winning at Popla is the Holy Grail, it is not, read this one that I made earlier

https://forums.moneysavingexpert.com/discussion/4898353=

Herzlos

Not everyone is interested in wasting time and money to stick it to the PPCs, they just want them to go away. PoPLA is the best way to do that and still costs them money.