Hudl 2 charging problem. Tesco will not replace only repair

molerat

We have several iPads in the family and they often show the same 99% and not charging.

Brummagem_Bertie

Malcnascar wrote: »

Just a thought, I have a Hudl 1 which i bought as a refurb and it does a decent job. I "want" an ipad but not at any price. I decided to give the Hudl 2 a look. Reviews are good but there does seem to be issues with some but not all on battery charging.

In my local Tesco they had 4 tablets on display. 2 Black 2 White. I decided to look at the battery in settings. One was 99% plugged in but not charging, two were 99% plugged in and charging and the other 97% plugged in and charging. There was also the same number of ipads. All showed 100% on the battery.

Unscientific but for none of the Hudl's to be 100% struck me as odd. It's put me off buying for now. Has anyone got a Hudl 2 that shows the battery to be 100% when plugged in to the charger?

I was reading something this morning, from a reputable independent source, that reported that the battery charging problem on Hudl 2 has supposedly been resolved by a firmware update. Whether this has been applied to existing stocks I don't know but quite possibly not.

Hope that helps.

Northlakes

Fixed the charging problem on my Hurl 2 by buying a new 2 amp charger from a local source.
My view is that the charger supplied with Hudl is not producing the 2 amp charge and would only charge at a lower rate when the Hudl was powered off.
Nice machine now it's working properly.

vigman

The problem is due to the Hudl2 only getting 1amp from its supplied charger. Updates do nothing but the new replacement charger does!

Vigman

NIsarKhan01

Hi folks bought a Hudl 2 only to find after 6 months that it had the battery issue. It wouldn't retain a charge more than 30%. Spoke to Tesco tech services who booked it in for a repair. Got Hudl back in 1 week only to find same problems exists... Spoke to Tech services who gave me a reference number to obtain a refund. Got my £129 back & went & bought another one for £99. Mainly because the warranty was only valid for a further 6 months.. Now the new Hudl 2 has the same problem; right now it won't even start up or charge & yes I am using the original plug & USB cable. Spoke to Tech services again today they have booked it in for repair & I'm hoping that the problem will be solved but if not I will again get the reference number & get a refund & either simply buy another new Hudl 2
(with a full 12 months warranty) or choose a different tablet. COME ON TESCO SORT IT OUT !!!