UPDATE : Hounded by TNC by calls. See post #25 page 2

Coupon-mad

CloudStrife7 wrote: »

So, Coupon-Mad, my current letter is titled : Notice Of Intended Further Action...is that not yet a Letter Before Claim?

As Redx says - no. Not from a debt collector (= numpties in a call centre with no powers to do anything except send letters). They could send a letter that says 'notice of impending herd of elephants being sent to your house in a double decker bus' and that wouldn't be true either!

CloudStrife7

TNC are now sending me loads of Text messages telling me to phone them to settle outstanding debt etc.

How have they managed to get my phone number now too?

CloudStrife7

First two messages from "TNC Legal" :

Our offices are open until 6:30pm this evening and a collections agent is waiting to discuss your outstanding account of 135.00 owed to Excel Parking Services Ltd

Please ensure you contact our collections department before 6:30pm today to discuss your account.

Collections Centre: 01412804900

Quoting ref - Xxxxxxxx





Our debt collection department urgently need to speak with you regarding the amount owed to Excel Parking Services Ltd

We now request that a call is made before 3:00pm this afternoon to discuss your account and make suitable arrangements which could prevent the case being escalated further.

Collections Centre - 01412804900

Quoting ref - Xxxxxxxx

CloudStrife7

Next one from TNC Collect :

You can help prevent further action being taken by making a payment of your outstanding debt of 135.00 via our payment portal this Weekend

Please note that the portal below provides a breakdown of the debt which remains outstanding and requires payment.

Link - https://debtors.tncdubbo.com to make payment.

User ID - XXXXXXXXX
Full Name - (my full name with my surname spelled wrong...! Doh!)

CloudStrife7

...also, manager of store now getting in touch with them

Coupon-mad

No point getting in touch with TNC as you missed the appeal deadline and can't get a POPLA Code. The Retail Park Managers themselves need to TELL Excel (not TNC) to cancel it for you as a family of customers who will not return if it's not quashed.

CloudStrife7

Latest letter from TNC is headed up "Notice Of Intention To Instruct Solicitors To Issue Summons"

Am I at the point now where I just have to bite the bullet and pay?

Or is it only Excel who can issue? This is from TNC and it says their client is Excel

Umkomaas

CloudStrife7 wrote: »

Latest letter from TNC is headed up "Notice Of Intention To Instruct Solicitors To Issue Summons"

Am I at the point now where I just have to bite the bullet and pay?

Nope!

Wait to see their next move 'Intention' doesn't mean 'Will'. And in any case, TNC are debt collectors, they cannot take any legal action against you, only Excel (or the landowner). And 'Summons' is a term relating to the criminal court. This is not a 'criminal' issue.

We really don't need to see anything further from you about the next TNC letter in their chain - they are all totally predictable, and equally impotent.

Come back if you get anything headed 'Letter Before County Court Claim' (or similar), or real court papers from the national administration centre at Northampton County Court.

bazster

Does it really say "summons"? If so you should complain to the BPA Ltd. that its member, Excel, through its debt collectors, is misrepresenting this as a criminal matter.

You could send a similar complaint to Trading Standards.

Dublindel

Deny the debt and demand either they clear off or take court action. The denial of any debt means this has to be referred back to their client.