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Suspected mouse legs found in Sainsburys basic soup !

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Hi all,

I have a friend at work, whose mother-in-law has found, what she thinks are mouse legs, in a tin of Sainsburys basic soup. My friend has seen the soup and has told me that you can clearly see that they are small animal legs. At the moment, Sainsburys have offered her £50 to return the tin back to the store. Not surprisingly, she wants a lot more money before she returns it.

I have advised my friend to tell her to take some photos as well as keep all correspondence with S/burys so that she can then escalate to the Food Standards Agency.

If I hear anything further, I will let everyone know.

For me, I will avoid Sainsburys completely now.
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Comments

  • JReacher1
    JReacher1 Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    How much money does she want?

    It sounds horrific but if she didn't eat anything £50 seems ok for absolutely no harm befalling her?

    Escalating to the FSA won't get her any more money. In fact reporting to the FSA could lead to less money as the £50 will be to shut her up :)
  • stephenliverpool1
    stephenliverpool1 Posts: 1,312 Forumite
    Home Insurance Hacker!
    edited 29 November 2014 at 1:47PM
    JReacher1 wrote: »
    How much money does she want?

    It sounds horrific but if she didn't eat anything £50 seems ok for absolutely no harm befalling her?

    Escalating to the FSA won't get her any more money. In fact reporting to the FSA could lead to less money as the £50 will be to shut her up :)

    Thanks for your response but you may have misunderstood what I have said. My advice to her, via my friend, was to involve the FSA after she has agreed and got compensation from Sainsburys. That is why I advised to keep all correspondence and take photos.

    With regards the £50 offer, I have no idea how much money she is after. That is a personal decision for her.
  • Stand your ground.

    Tell Sainsburys how on earth can soup with mouse legs be a sustainable meal and demand they put the mouse meat, guts and all, into all future tins of soup instead of skimping on ingredients.
  • bsms1147
    bsms1147 Posts: 2,274 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    £50 sounds more than reasonable to me.
  • JReacher1
    JReacher1 Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Thanks for your response but you may have misunderstood what I have said. My advice to her, via my friend, was to involve the FSA after she has agreed and got compensation from Sainsburys. That is why I advised to keep all correspondence and take photos.

    With regards the £50 offer, I have no idea how much money she is after. That is a personal decision for her.

    Why involve the FSA after you've agreed compensation?

    Seems very underhand. If you want to involve them then you should do that straight away.

    Sounds like your friend wants to get as much cash as possible and then after that get them into trouble.

    Any part of the compensation agreement would involve the mouse being returned to sainsburies so the FSA would have nothing to do!
  • has found, what she thinks are mouse legs
    Thinks?

    That'd need verifying, wouldn't it?


    Not surprisingly, she wants a lot more money before she returns it.
    I'm surprised . . .
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    Sainsbury have been very generous with the offer. She opened it but didn't eat it. Sainsbury will most probably pull all tins from that batch,deal with the issue and satisfy the FSA. Expecting more money is just greed.
  • dodger1
    dodger1 Posts: 4,579 Forumite
    Hi all,

    I have a friend at work, whose mother-in-law has found, what she thinks are mouse legs, in a tin of Sainsburys basic soup. My friend has seen the soup and has told me that you can clearly see that they are small animal legs. At the moment, Sainsburys have offered her £50 to return the tin back to the store. Not surprisingly, she wants a lot more money before she returns it.

    I have advised my friend to tell her to take some photos as well as keep all correspondence with S/burys so that she can then escalate to the Food Standards Agency.

    If I hear anything further, I will let everyone know.

    For me, I will avoid Sainsburys completely now.

    Why "not surprisingly", is she normally a greedy person?
    It's someone else's fault.
  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Not surprisingly, she wants a lot more money before she returns it.

    You know her better than us.

    COMPO time! Kerchinggg!!!! :xmassign:
  • For me, I will avoid Sainsburys completely now.

    Talk about overkill.
    If you are that worried, maybe you should stop buying food from all supermarkets and go totally self sufficient.

    Waitrose
    http://www.dailymail.co.uk/news/article-2451729/Mother-disgusted-son-finds-dead-WASP-Waitrose-cupcake.html

    Tesco
    http://www.dailymail.co.uk/news/article-2282214/Tesco-customers-horror-dead-bird-bag-salad-meal.html

    Asda
    http://www.foodmanufacture.co.uk/Business-News/Earwig-found-crawling-in-pack-of-Asda-bread-rolls

    Morrisons
    http://www.telegraph.co.uk/health/healthnews/9939839/Ready-to-eat-salads-from-Morrisons-and-Asda-caused-infection-outbreak-HPA-say.html

    Many people want cheap, easily available, mass produced food but they seem to ignore the fact that there will always be mistakes made during the production of anything and the cheaper the food, the less money that will be available to ensure that these mistakes are kept to a minimum.
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