Share your crazy customers and ease mine!

RFW

I very rarely get a crazy customer, I received a message earlier today, "parcel was due on the 24th, today is the 24th, where is it?".

I responded with the polite message, asking to hang on, apologies, etc, etc..

Then he demanded a refund for me overcharging. I asked what that meant. Apparently it's illegal to charge for goods and for them not to be received and he's now reporting me (just to Amazon for now!) unless he gets an immediate refund.

How crazy do some people get? It's not like it wouldn't be hard to get money back anyway.

I like to think I'm almost impossible to wind up but this guy seems to have managed it today. Not after advice, I'll make him sweat, then refund (it's about a tenner), I'll probably get a neg but not too fussed about that.

So feel free to share your crazy/irate customers.

enfield_freddy

makes you wonder why we bother with ebay amazon , I think I will buy a fruit stall on the local market

sequence

I wouldn't refund! Make him open an a-z claim (if you can stand the defect...). Bet he won't! Unlike ebay, Amazon are quite good at banning customers who abuse their dispute system. I don't get any crazy customers, thankfully (touch wood)...

soolin

I've had some humdingers over the years, I have lost count of the times I have been 'reported' to eBay or amazon- for some imagined failing.

I had a bit of a run ( well about 3 in a year) of people not understanding how BIN with best offer worked. In those cases they made an offer but before I accepted or declined it someone else bought it, and apparently that is against, the law as I should deal with each person in turn.

I've been accused of profiteering quite recently as they know where I buy my stock and I am charging more than I paid- and again they were going for report me to auction fraud.

I've also quite recently had someone get quite nasty because I wouldn't tell them where I got my stock, but they were disabled and had no money and needed an income and they only wanted my stockist so they could make a bit towards a holiday and if I didn't tell them then I would not be forgiven by God.

hollydays

Someone messaged me about a coat I had for sale- would I mind telling them what colour shoes I wore with it-as they had one the same and they didn't know what colour to wear.

Another one won a very large and cheap piece of furniture. Failed to turn up three times, I eventually refunded him and told he couldn't have it. He tolde me everyone in the streets Internet was down and I was ruining his new business venture and his new account ( obviously I left him bad feedback as he was to stupid to know I am not allowed to) Gutted I .ruin someone's life and business over . 99p - does this face look bovvered��

I had a person who kept sending me loads and loads of questions on a buy it now- I blocked her as she was becoming a pain and didn't bid. I blocked her and got a message asking why as she was looking forward to receiving it- well bid on it you mad old bat!

RFW

enfield_freddy wrote: »

makes you wonder why we bother with ebay amazon , I think I will buy a fruit stall on the local market

I get the occasional bit of grief but I wouldn't swap for a market stall, especially fruit. I go past a fruit stall a few times a week, it looks like the most stressful job going. Early rises, cold weather and punters wanting to pay 10p for a £2 bunch of grapes because there's a mouldy one on top.

RFW

sequence wrote: »

I wouldn't refund! Make him open an a-z claim (if you can stand the defect...). Bet he won't! Unlike ebay, Amazon are quite good at banning customers who abuse their dispute system. I don't get any crazy customers, thankfully (touch wood)...

He can wait until morning and I'll check it out, chances are it will turn up then. I can stand a defect but could do without the added stress.

forgotmyname

soolin wrote: »

I've also quite recently had someone get quite nasty because I wouldn't tell them where I got my stock, but they were disabled and had no money and needed an income and they only wanted my stockist so they could make a bit towards a holiday and if I didn't tell them then I would not be forgiven by God.

Oh my... I would have had some fun with that one..

When they eventually twigged i was winding them up and that god would not forgive me. I would have replied back thats OK. Me and old nick are bestest pals and we are both awaiting your arrival, The pearly gates are way too good for you.

:beer::beer:

I am off to complain to some sellers now. They sold me stuff too cheaply. I demand to know how they make any money....

This_Year

soolin wrote: »

if I didn't tell them then I would not be forgiven by God.

I would reply with "I can live with that."

densol_2

Great thread I don't have any buyers to share ( thank god lol ) but it's funny to hear how crazy some people are !

RFW

forgotmyname wrote: »

Oh my... I would have had some fun with that one..

When they eventually twigged i was winding them up and that god would not forgive me. I would have replied back thats OK. Me and old nick are bestest pals and we are both awaiting your arrival, The pearly gates are way too good for you.

:beer::beer:

I am off to complain to some sellers now. They sold me stuff too cheaply. I demand to know how they make any money....

A few years ago I was in the US for a few months before Christmas and just to keep my hand in I listed a few things on Ebay. It was back when titles were shorter and I used "Xmas" in the title. I received a very long message from someone who informed me she wasn't interested in my item but wanted to pick me up for substituting "Christ" for an X. There was a very long preachy message. I thanked her for having so much time to spare to be able to correct me, even though the X represents the Greek letter and is an accepted abbreviation of "Christos" in theological circles.