Bank Of Scotland and Lloyds ?

pinkdalek

Lloyds and Halifax branches have the same systems but that's all, they don't have access to each other's information.
A Lloyds customer cannot deposit or enquire on their account in Halifax and viceversa, however a BOS customer can in Halifax.

Also Halifax/BoS have the same banking licence.

PeacefulWaters

pinkdalek wrote: »

A Lloyds customer cannot deposit or enquire on their account in Halifax and viceversa, however a BOS customer can in Halifax.

But, it would appear, not in Scotland.

Also Halifax/BoS have the same banking licence.

Irrelevant.

So do Birmingham Midshires and Intelligent Finance.

System

The Halifax staff implied it was a policy rather than a systems issue.

The Halifax branches still appear to be very quiet - it probably doesn't help that people with mixed products will default to BOS as they will service both brands.

pinkdalek wrote: »

I find that hard to believe as the Halifax branches would surely have the same systems as their branches in England/Wales/NI

GingerFurball_2

pinkdalek wrote: »

I find that hard to believe as the Halifax branches would surely have the same systems as their branches in England/Wales/NI

You still can't use them.

I don't knkw why you'd need to use them anyway, there's plenty of BoS branches in Scotland.

nickoliver

The other day I couldn't get in to my Intelligent Finance Account.


They had to send me a new activation code. Today I tried to get in to my account. Again it showed that my account was blocked.


I rang them up. Oh, I was supposed to ringthem for them to activate the account.


It is not highlighted or underlined that I must call them.


I would say that most people would look at the security code and then log on online.


This is what I do with Natwest.


Now the only way to email them is to be online. Intelligent Finance/Lloyds buck your ideas up.

ColdIron

You have already started a new thread with the same message

planteria

PeacefulWaters wrote: »

1. There are BoS branches within 60 seconds walk of each Halifax branch.

do you mean that?

there are Halifax branches on New George Street and Mutley Plain, both Plymouth. i don't think there should be much you can't do via those branches. Forget Lloyds...but Halifax Bank of Scotland are more closely integrated. (i have a Halifax employee here)

PeacefulWaters

planteria wrote: »

do you mean that?

In the context of Halifax branches in Scotland, yes.

GingerFurball_2

I'm almost certain that the Halifax branch in Glasgow is across the street from a BoS branch. Hence why it won't co-service.

Aquamania

Is there another Plymouth I'm not aware of in Scotland?

:huh: