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iphone find my phone is turned on

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  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 19 November 2014 at 8:36PM
    Is there really nothing that can be done at all. can't apple reset it.

    Of course Apple can, for the legitimate owner, with proof of ID for the iCloud and proof of purchase for the iPhone.

    You need to find your "legit" seller and get them to sort it out by removing the iCloud account, they can even do it remotely on the Apple website.
    Remove an iOS device you no longer have
    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.

    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).

    If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.

    Click All Devices, then select the device.

    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.

    Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device.
    If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.

    When the device is erased, click Remove from Account.

    All your content is erased, and someone else can now activate the device.

    http://support.apple.com/kb/ph2702
    ====
  • sdduk
    sdduk Posts: 1,440 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    The other posters are all right there is no way round the cloud with out a password.
    Even if you try to restore the phone you will be ask to turn off find my iphone before you can restore it.

    You will have to put out an sos to find the last owner.
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I'm still struggling to believe any legitimate seller would sell their iPhone without doing a full reset (a full reset now also removes the iCloud activation lock).

    Who would hand over a phone still connected to the iCloud, their iTunes account, their personal details etc?
    ====
  • sdduk
    sdduk Posts: 1,440 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    d123 wrote: »
    I'm still struggling to believe any legitimate seller would sell their iPhone without doing a full reset (a full reset now also removes the iCloud activation lock).

    Who would hand over a phone still connected to the iCloud, their iTunes account, their personal details etc?

    Yeah i agree with you i wouldn't

    The only place i would say it could happen is FleeBay but its never happened to me in all the phones i have brought from there.
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    sdduk wrote: »
    Yeah i agree with you i wouldn't

    The only place i would say it could happen is FleeBay but its never happened to me in all the phones i have brought from there.

    More likely to happen when you buy the iPhone from a bloke down the pub ;).
    ====
  • You can try this, but not sure if it will work or not

    hold top and home buttons until you see the itunes logo

    then connect to itunes and set up as a new phone

    as i said dont know if it will work but worth a try
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You can try this, but not sure if it will work or not

    hold top and home buttons until you see the itunes logo

    then connect to itunes and set up as a new phone

    as i said dont know if it will work but worth a try

    That hasn't been possible since iOS 7...
    ====
  • Is the phone activated at the mo? If so in settings under iTunes or iCloud it will have the Apple ID which will be an email address. Email em and ask them to unlink the phone from their Apple account in iCloud online.
  • sdduk
    sdduk Posts: 1,440 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    The only other thing i would do is turn the phone off just in-case the police turn up and you get dune for being in possession of stolen property.

    That's what Find My Iphone is for to trace the phone :o
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • Rev
    Rev Posts: 3,171 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It's impossible to restore an iPhone with find my phone switched on.

    And it's impossible to turn find my phone off without he password.


    Apple also implemented two step verification as standard. And with that they issue recovery key for people who forget their password and don't have access to the secondary verification (this is usually a text messages with a code sent to a specific number). If you can't access those you can use the recovery key. If you don't have that even Apple can't restore it.


    And even if they could. They wouldn't because you don't have proof of purchase and can't pass any of the built in security steps.


    Basically what you have is n expensive paperweight.


    If it is legit, and you can't contact the seller and get the password. You're screwed.
    Sigless
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