Yorkshire & Clydesdale Banks offering £150 for switching

YorkshireBoy

Hooloovoo wrote: »

How are you getting more than one switch incentive?

I'm switching (to) more than one account.

MARTYM8`

Hooloovoo wrote: »

I did but YorkshireBoy edited his post and deleted the key details

Just tried the Clydesdale branch finder. Not many are there? I guess it's a phone job.

If you are in England Yorkshire is better - but still limited in the south. Or combine it with a shopping trip to Regent Street and visit the London office.

http://www.ybonline.co.uk/personal/online-locator/

tom222

Sent my switching forms back last Monday and still heard nothing. This bank is a joke.

Hooloovoo

MARTYM8` wrote: »

If you are in England Yorkshire is better - but still limited in the south. Or combine it with a shopping trip to Regent Street and visit the London office.

Thanks. I've got a local YB but CB is either Scotland or London according to the branch finder. I'll have to phone them if I want to attempt a second switch.

It should be my YB switch day tomorrow. Not bad given I only applied last Tuesday.

yeahright_2

I already had a YB acct when I applied over the phone recently for a second with switch. I was told that as I was already with YB I needed to stick with them for a second. I had to decide (and hope) that, as they are one and the same, it shouldn't really matter who you are with for the £150.

MARTYM8`

tomcarlin wrote: »

Sent my switching forms back last Monday and still heard nothing. This bank is a joke.

I got a letter back confirming the switch nearly two weeks after I sent the forms back – the switch taking place 4 days after the date of the reply.

So allow two weeks for confirmation of the switch – and two and a half weeks for the actual switch. That is my experience – and others have taken nearly 3 weeks.

So don’t worry yet – but expect an avalanche of envelopes. I got six separate items of post from them in two days!

colsten

tomcarlin wrote: »

Sent my switching forms back last Monday and still heard nothing. This bank is a joke.

Write them a letter to say you will decline the £150 as you will not under any circumstance take money from jokers.

badger09

If my account ever opens, if my switch happens, and if I receive the switching incentive :cool: I won't decline the £150, but based on my experience so far, I would definitely not consider using this account as a current account

Zanderman

tomcarlin wrote: »

Sent my switching forms back last Monday and still heard nothing. This bank is a joke.

Sent mine back about the same time - rang them today to sort out phone banking and internet banking (after trying on Saturday only to be told they couldn't enter it manually on the system on a Saturday - whatever that means).

Asked about switch - they weren't sure, but put me through to someone who said it would be 'about' the 29th, and that the account was opened 'yesterday'.

This seemed a little laidback, seeing as I assumed the account would be opened as soon as they had the documents back, but no matter, I couldn't access it yet anyway. I asked would I get confirmation of the switch date - she seemed surprised that I wanted it confirmed, but eventually agreed yes there would be confirmation.

Re the telephone banking - easy to set up the PIN number - and they then told me I'd get my 10 digit customer number in a few days. When I pointed out I already had that they seemed very surprised - even to the point of disputing it and asking me to confirm the last few digits! But it's the first piece of info on the customer mandate document they sent in the first (and only, so far) mailing! Surely they should know that? And certainly not dispute it!

They then wanted me to confirm it was a Current Account Direct. I said no it's a Current Account Plus (it says so in black & white on the mandate form). They then disputed this, referring me to another department who umm-ed and arr-ed and said there was a typo somewhere and which account did I want? I confirmed the documents I had from them were correct - i.e it should be a CA Plus and that their systems were therefore incorrect...

So, all-in-all, yes, a joke bank. No-one seems to be able to do anything correctly, or in a reasonable time-frame.

The good news is that the phone banking works, and a test payment-in arrived within minutes via Fast Payment from the Coop.

All I need now is the internet info, the debit card, the switch date etc etc. And confirmation that they do know it's a CA Plus not a CA Direct.

Fruit_and_Nut_Case

Zanderman wrote: »

...told me I'd get my 10 digit customer number in a few days. When I pointed out I already had that they seemed very surprised - even to the point of disputing it and asking me to confirm the last few digits! But it's the first piece of info on the customer mandate document they sent in the first (and only, so far) mailing! Surely they should know that? And certainly not dispute it!

Thanks for that. I knew I'd seen a "Customer Number" somewhere and I've been going crazy re-reading all the paperwork looking for it. Now kicking myself for not keeping a copy before returning it to the bank.