virgin media - slow broadband connection

dangeroussports

BISKIT wrote: »

Hi Havent Read All Your Replies,but I Had A Problem With My Emails And They Told Me To Ring The Premium Rate Number. I Moaned To The Guy.then I Rang The Number For Their Head Office (in Yellow Pages I Think)and Spoke To Another Agent Who Gave Me The Details I Required Without A Problem!!also If Like Me You Can Never Get Through To An Agent Put Phone Down And Redail But Press Option For Adding A New Service They Answer Very Quickly.when They Realise That You Have A Problem They Put You Through To Someone Who Can Help Alot Quicker

Love your style of writing.

zappster1966

As an aside, if you're a VM customer and incur a charge by having to phone the premium rate 0906 VM Broadband Help Desk, just fone customer services free on 150 and they'll be happy to refund the call charges.

A friend who works for Virgin told me their Broadband help desk was being plagued by telephone calls from non-Virgin customers. Hence the reason for the introduction of the charge. Legitimate VM customers get their call charges refunded

uktim29

dangeroussports wrote: »

Love your style of writing.

That poster missed a couple of capital letters though, both after full stops.