Hoover suction n/w can I take it back

Antnshell

Hi, I brought a Hoover from tesco in February, it's a zanussi model and its suction now has no power, can I take it back to tescos, I still have the receipt? Thanks for any advice

frugal_mike

You can certainly try. Since it is more than 6 months from purchase they can require you to prove the fault is inherent, but they may just refund or replace without question.

I assume its not something simple like the filter needs cleaning or bag replacing?

Master_Blaster

Have you bothered to check it for a blockage?

unholyangel

I'd certainly speak to tesco first. But as its been more than 6 months since purchase, they may require you to prove the fault is inherent.

If that is the case, it will likely be easier to have it repaired under the manufacturers warranty.

Apples2

I second the radical suggestion to try cleaning all the pipes & filters first.

Antnshell

Thanks for the advice I have checked filters and for blockages etc, just wondered if I could take back...I'll give it a go

SuperHan

Antnshell wrote: »

Hi, I brought a Hoover from tesco in February, it's a zanussi model

So you didn't buy a Hoover?

Hintza

SuperHan wrote: »

So you didn't buy a Hoover?

Of course she didn't buy it, she Brought it from Tesco, perhaps from the staff canteen?

SuperHan

Hintza wrote: »

Of course she didn't buy it, she Brought it from Tesco, perhaps from the staff canteen?

I didn't even notice.

It's like a gift that keeps on giving.

frugal_mike

Hintza wrote: »

Of course she didn't buy it, she Brought it from Tesco, perhaps from the staff canteen?

Thanks for buying that to our attention.

Searcher

SuperHan wrote: »

So you didn't buy a Hoover?

Seriously, does it really matter?
The Hoover brand whilst still a trademark has become genericised to the point it can simply mean a vacuum cleaner and doesn't need pointing out every time somebody uses the word in a post.