Hoover suction n/w can I take it back

Puttytat

I was waiting for that comment �� about it not being a Hoover! Thank you for not disappointing

SuperHan

Searcher wrote: »

Seriously, does it really matter?
The Hoover brand whilst still a trademark has become genericised to the point it can simply mean a vacuum cleaner and doesn't need pointing out every time somebody uses the word in a post.

But it's so much more fun when we point it out.

Like it's more funny when people expect consumer rights on the things they bring with them.

Money-Saving-King

Puttytat wrote: »

I was waiting for that comment �� about it not being a Hoover! Thank you for not disappointing

Reminds me of an Alan Partridge scene. "It's like people saying Tannoy when they mean public address system, Tannoy is a brand name!".

https://www.youtube.com/watch?v=X32tYnr2rOk

bluelass

Yes take it back with your receipt. Personally I prefer the numatic henry its lasted 12 years and the suction is still perfect. Before I had a dyson upright that lasted 18 months. Henry for me now:T

Zandoni

Why is it necessary to say if the goods are over 6 months the OP may have to get proof the fault is inherent? The goods were bought from Tesco and sold with a one year guarantee and SOGA is not required at this stage.


If it's not bunged up and there is a fault just take it back to the store you bought it from.

bluelass

SuperHan wrote: »

But it's so much more fun when we point it out.

Like it's more funny when people expect consumer rights on the things they bring with them.

Hoover is a brand name which gets overused I always say vacuum cleaner lol. Living over the hoover rather than the brush is todays saying for cohabitees.;)

unholyangel

Zandoni wrote: »

Why is it necessary to say if the goods are over 6 months the OP may have to get proof the fault is inherent? The goods were bought from Tesco and sold with a one year guarantee and SOGA is not required at this stage.


If it's not bunged up and there is a fault just take it back to the store you bought it from.

Well firstly, the OP's question was "can I take it back to Tesco?"

There are only two (that I counted anyway) posts mentioning the 6 month limit. The first of which also says that they can try tesco as they may refund or replace without question. The second of which (mine) says that while I'd speak to Tesco first, it may be easier to have it repaired under warranty.

So whats the issue?

Zandoni

unholyangel wrote: »

Well firstly, the OP's question was "can I take it back to Tesco?"

There are only two (that I counted anyway) posts mentioning the 6 month limit. The first of which also says that they can try tesco as they may refund or replace without question. The second of which (mine) says that while I'd speak to Tesco first, it may be easier to have it repaired under warranty.

So whats the issue?

I feel it confuses the OP when SOGA is raised when it's not required. Big companies like Tesco will always sell electrical goods with a one year guarantee.

frugal_mike

I'd say it would be more confusing to tell someone 'Tesco will definitely replace it' when I have no idea what Tesco will do, what (if anything) is wrong with the vacuum cleaner, and what guarantee (if any) came with it. I'd rather not treat posters as if they were stupid by withholding important information from them.

Zandoni

frugal_mike wrote: »

I'd say it would be more confusing to tell someone 'Tesco will definitely replace it' when I have no idea what Tesco will do, what (if anything) is wrong with the vacuum cleaner, and what guarantee (if any) came with it. I'd rather not treat posters as if they were stupid by withholding important information from them.

Tesco will repair,replace or even refund, they will not suggest that the OP proves the fault is inherent as they sell with a one year guarantee.

Assuming the cleaner is faulty of course.