Card Fraud at Petrol Station

stator

I don't know why you're all so worried about whether the receipt had the number on it. A simple camera can pickup the card number from just looking at the card. Since the teller had physically manipulated the card it's entirely possible they made sure the card was facing the camera.

planteria

20aday wrote: »

The petrol station in which I work only shows the first and last four digits of the 16 digit number along with the card's expiry date on BOTH copies; I don't know what it's like for others who work in Retail?

yes, not the full card number on the retailer's copy.
the card needs to be cloned...not just the receipt retained by the retailer.

planteria

Money-Saving-King wrote: »

...Also since chip & pin most retailers don't have their own receipt (it's all electronic) only the customer get one. The only exception will be the odd foreign card from tourists that still uses a signature for payment.

i don't agree with that. ime a lot of retailers still have a Merchants Copy of the slip, which comes out of the machine first, following by the Customer Copy.

Aquamania

rosherville wrote: »

Hadn't used my Visa card for a couple of weeks when I bought fuel, within 12 hours over £1600 had been spent online.
I thought it strange when the girl replaced my card in the reader, saying I'd put it in the wrong way, seemed the same way to me.
Police and Visa seemed to take little interest, almost a normal occurence.
I later discovered that the machine gives 2 receipts, customers gives little info but traders receipt has your full card number as well as expiry date. All that a crook needs to buy online is your name and 3 digit security code, both easily seen.

I've stuck a little black insulation tape to obscure the number !

:huh:

There should be no reason today for anyone else to touch your card.

I'm sure your card provider will be taking any allegation of fraudulent use very seriously ... but they probably won't be giving you the details.

However, they may take less interest if you have not taken care to protect the security of your card (like letting someone else handle it)

If the card was wrongly inserted in the machine, then it would not be accepted and you would not be required to input your PIN.

If it was wrongly inserted originally and then changed around, that would be when you would be asked to insert your PIN.

If it was correctly inserted originally, but then removed to be inserted incorrectly, you would no longer be requested to insert your PIN

To buy online, someone needs the full card number (as well as the 3/4 digit security number). Did the assistant write down the full card number too, or do you think she had a photographic memory?
(Additional security may also be required for online transactions too, such as name of cardholder, and billing address ... which usually is where the goods are then sent, but not necessarily so)
The trader's receipt does not have the full card number on display - it is only recorded in an encrypted manor (which cannot be decyphered by the trader)

dazza.mk

N9eav wrote: »

Report the matter to http://www.actionfraud.police.uk/
The often do not pursue the complaint themselves and the Police numbers have been cut so much that it is unlikely to be investigated anyway.

A lot depends on whether Action Fraud pass on the complaint to the local Force or just screen it out...

From memory the law was changed several years ago so that the banks are the party that need to report the fraud (as they suffer the loss) so there is little the police can do, remember seeing some comments that the relevant police depts were (frustratedly) sitting on their hands as the banks reluctance to report the issue meant they had nothing to investigate.