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Robinson Way......letter out of the blue

135

Comments

  • NGNH
    NGNH Posts: 14 Forumite
    Hi

    New here and really sorry if I need to post a new thread (call me useless, but can’t see how on iPhone).

    I received a text out of the blue from RW asking for me to call, I knew nothing of it so ignored, as per research. I then received a letter but my name was incorrect. My first name in full, is 2 syllables, yet the letter was addressed to an abbreviated 1 syllable version.

    Is this a fishing letter and what would you advise on next steps?

    TIA
  • sourcrates
    sourcrates Posts: 32,225 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    NGNH wrote: »
    Hi

    New here and really sorry if I need to post a new thread (call me useless, but can’t see how on iPhone).

    I received a text out of the blue from RW asking for me to call, I knew nothing of it so ignored, as per research. I then received a letter but my name was incorrect. My first name in full, is 2 syllables, yet the letter was addressed to an abbreviated 1 syllable version.

    Is this a fishing letter and what would you advise on next steps?

    TIA

    That would not really wash in court, send the provit letter, see what they want with you.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • NGNH
    NGNH Posts: 14 Forumite
    Thanks, sourcrates (great name, btw). I’ll do the provit letter and see what happens.

    Will post back if/when they reply.
  • NGNH
    NGNH Posts: 14 Forumite
    Sorry, where do I find the template for this letter? Want to make sure I don’t mess it up!

    Thanks again.
  • NGNH wrote: »
    Sorry, where do I find the template for this letter? Want to make sure I don’t mess it up!
    https://www.nationaldebtline.org/EW/sampleletters/Pages/Complaining-to-debt-collection-agencies-that-you-do-not-owe-the-debt-%28sole-name%29.aspx
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • NGNH
    NGNH Posts: 14 Forumite
    Thanks, W2L, will get that in the post today.
  • NGNH
    NGNH Posts: 14 Forumite
    Is it possible to email them a completed prove it letter? Would that speed up the process of them leaving me alone?
  • email would be fine :)
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • NGNH
    NGNH Posts: 14 Forumite
    Great, thanks.
  • NGNH
    NGNH Posts: 14 Forumite
    I’ve sent off an email stating I don’t have any knowledge of any debt to Abbey or Robinson Way and the onus of proof is on them.

    Also stating consumer credit act and asking them to provide proof before contacting me with threatening letters again.

    My question is: is there a deadline for them to respond?
This discussion has been closed.
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