BT sales call >>> pressure selling

littleboo

I'm looking for the "pressure selling", I can't see it.

[Deleted User]

Sterlingtimes wrote: »

But the BT call centre operative told me that come February I will be able to telephone to access another deal not involving BT Sport.

…and you regard imparting this information as "high pressure" selling?

I think this thread has run it's course.

poppasmurf_bewdley

Perry525 wrote: »

In September BT wrote to me saying they will increase my charges from 1st December.
Having taken the trouble to read their conditions I knew that I had the right to cancel the contract if they put up their charges.
While they agreed with Ofcom, that cancellation on notification of increased charges without penalty was acceptable, they don't mention it in their letter. Other companies do.
Another sneaky thing they do is, try to negotiate a new deal, to try to stop you from leaving, if you fall for this, you are instantly within minutes, placed on a new contract – this enable them to get round the Distance Selling Directive, where normally you have a few days to consider the new deal and reject it, it you feel you have been pressured or conned.
Take care, they are greedy people.

BT's letter to me about the price increase stated very clearly on the first page that I had the right to cancel my service because of the price increases.

Nothing sneaky about it.

Sterlingtimes

Fair enough. We clearly perceive matters very differently.

VisionMan

Sterlingtimes wrote: »

Fair enough. We clearly perceive matters very differently.

Yes. Theres everyone else then you.

If you don't want to be contacted by BT then just change the 'contact' settings on your BT account to 'do not contact'. But please don't think I'm pressuring you into doing that.

spyhunter

I think what sterlingtimes is trying to say is BT offered free BT sports in return for a new 12 month term and nothing else.

Why renew your contract for something your not interested in having?

Wait until February to negotiate a renewal of contract on better terms such as a price reduction. They will probably add BT Sport free again anyway.