We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

delay compensation with mixed airlines

I booked a flight to Norfolk Virginia via NYC through a travel agent. The transatlantic leg was with Virgin and the internal US flight with Delta.


The Delta flight arrived 10 minutes late, which meant that I missed the transatlantic flight.


The question is, who do I claim from; the travel agent, Delta or Virgin??

Comments

  • Caz3121
    Caz3121 Posts: 15,852 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Duncan123 wrote: »
    I booked a flight to Norfolk Virginia via NYC through a travel agent. The transatlantic leg was with Virgin and the internal US flight with Delta.


    The Delta flight arrived 10 minutes late, which meant that I missed the transatlantic flight.


    The question is, who do I claim from; the travel agent, Delta or Virgin??

    Virgin did nothing wrong as it was you that missed the flight
    Delta were the ones that delayed you but as a non-EU carrier departing from a non-EU airport, EU compensation does not apply so no claim
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.