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Baby steps to mortgage freedom for beanielou.

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  • beanielou
    beanielou Posts: 95,847 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Is there anything we can do to help?  Eg direct Twitter messages to the CEO? 

    The local paper might also take up the issue and help put pressure on the garage, if you don't mind going public. 

    RB xx
    I dont know if twitter would help.
    I am unsure if I want to go public or not.
    Despite my rambling on here I am actually quite a private person.
    Appreciated  xx
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • RosaBernicia
    RosaBernicia Posts: 4,909 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 9 September 2021 at 11:25PM
    beanielou said:
    Is there anything we can do to help?  Eg direct Twitter messages to the CEO? 

    The local paper might also take up the issue and help put pressure on the garage, if you don't mind going public. 

    RB xx
    I dont know if twitter would help.
    I am unsure if I want to go public or not.
    Despite my rambling on here I am actually quite a private person.
    Appreciated  xx

    A lot of companies pay attention to Twitter messages as they know how fast their reputation can be lost if something blows up on there.  I only really use my account for complaints!  It might be worth a few minutes to try another route, if you already have an account.  They do appear to have a monitored account for customer services https://twitter.com/MotabilityOps?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

    Happy to also send them a message telling them to sort it, if you wanted to PM name of garage or something else that will help them identify the problem. 


    Debt free May 2016... DFW#2 in progress
    Campervan paid off summer '21... MFW progress tbc
  • Sun_Addict
    Sun_Addict Posts: 24,161 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I’ve recently had minor issues with a couple of companies and have commented on their FB adverts. Both times I got a response and the issue was sorted out straightaway. I think going via Twitter is a great idea. 
    I get knocked down but I get up again (Chumbawamba, Tubthumping)
  • jwil
    jwil Posts: 22,120 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm so sorry you are having all this trouble, it stinks!

    Another option would be to try the Resolver tool done by Martin Lewis.  It's really good, and I've used it before: https://www.resolver.co.uk/

    I'm happy to help too if you want some help drafting something or nagging on your behalf.
    "Good financial planning is about not spending money on things that add no value to your life in order to have more money for the things that do". Eoin McGee
  • maggiem
    maggiem Posts: 1,954 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Beanie,
    this is beyond awful. I do hope you can go direct to Boris. I used to work for CS and can promise a question from an MP or even better PM will generate a very quick response. I think you have been treated appallingly. 
  • beanielou
    beanielou Posts: 95,847 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Thank you everyone so much.
    I am just so tired of it all.
    I know I need to do something to move things forward but I am running on empty.

    I just dont know what to do  :(
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • beanielou
    beanielou Posts: 95,847 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    I mean does Doris even have an email address that the public can use?
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • If you go down to the woods today you better not go alone.
  • beanielou
    beanielou Posts: 95,847 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Thanks @Grumpelstiltskin.  Appreciated.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • beanielou
    beanielou Posts: 95,847 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    Interesting wee excercise!!
    Can only use 1000 characters.
    Have tried to condense as much as possible & am still at 0 characters left & have at least one more sentence to conclude with to say how dissapointed & frustrated I am!!
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
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