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Old Mobile Can't Get Signal

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Hi. I've an old pay as you go phone with Orange as a backup. It has credit and I keep it charged up but it hasn't been used for a long time. It used to pick up a good signal but now can't find one so I can't send or receive on it. My new pay as you go phone works fine. Might the old one have been blocked through lack of use?

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  • d123
    d123 Posts: 8,633 Forumite
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    Jim_Tee wrote: »
    Hi. I've an old pay as you go phone with Orange as a backup. It has credit and I keep it charged up but it hasn't been used for a long time. It used to pick up a good signal but now can't find one so I can't send or receive on it. My new pay as you go phone works fine. Might the old one have been blocked through lack of use?

    If you haven't made a call, sent a text or topped up in the last 6 months they would quite likely have terminated the sim (as allowed in the T&C's).
    ====
  • Jim_Tee
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    Thanks for that. I was wondering if that was the case. My fault I suppose for not using it. I'll just have to use it as a clock!
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Jim_Tee wrote: »
    Thanks for that. I was wondering if that was the case. My fault I suppose for not using it. I'll just have to use it as a clock!


    Replace the sim .
  • MrSilk
    MrSilk Posts: 1,507 Forumite
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    JJ_Egan wrote: »
    Replace the sim .

    But what happens to the OP's credit?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    MrSilk wrote: »
    But what happens to the OP's credit?

    Reply was nothing to do with credit .

    OP says use as a clock
    I say replace sim and its a phone .
  • gjchester
    gjchester Posts: 5,741 Forumite
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    MrSilk wrote: »
    But what happens to the OP's credit?

    Its lost as per the T&C of the PAYG contract.


    The OP may want to try calling the network or visiting a store, while numbers are stopped from "active use" they should remain in quarantine for a while afterwards so may be recoverable (along with the credit).
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