MSE News: Talk Talk customers to be hit with price hikes
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They refunded mine pro-rata when I moved out of a property in 2013. I didn't tell them I moved out though, just cancelled.
I don't know how many people are taking advantage of cashback, but I've paid practically nothing for my broadband for 2 years. I can understand why they need to raise prices if a lot of customers are effectively paying £10 for a whole year then switching. But I think we are in the minority.
you have a choice once u receive notification of their increases by letter or email to leave free of charge or continue with them.
I am a TT customer and we currently have a b/band package that is 3.50 a month (just gone up from 2.75 pm) + line rental. I also have 2 mobiles at a total cost of £20.00 pm. We don't use the landline at all because it is already too expensive when we have 1000 odd free mobile mins pm, is it only our line rental that will be affected by the new hikes? I would ask TT themselves if their customer service staff only had a reasonable command of the English (Geordie!) language and didn't just read from scripts, asking a question or trying to pre-empt them really puts the cat amongs the pigeons and seriously puts them off their stride!! Many thanks.