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Sky to Plusnet

Comments

jem16 Posts: 19,691 Forumite

29 October 2014 at 8:00PM

cifpower wrote: »

This the order history from Plusnet

This is a full LLU line.
Call package: Plusnet Weekends
Call Features:
* Subscription, Call Time, Call Plan, Pay-as-you-Go, Line Rental Saver

The phone number 0116xxxxxxx cannot be retained.

Dear Mr Matthews,

Unfortunately we are unable to retain your current telephone number; 0116xxxxxxx .

I think the bit that you're missing is that you cancelled with Sky before ordering with PlusNet which is why you cannot keep your number.

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cifpower Posts: 6,502 Forumite

30 October 2014 at 1:41PM

jem16 wrote: »

I think the bit that you're missing is that you cancelled with Sky before ordering with PlusNet which is why you cannot keep your number.

Ah well.

Makes no odds really as no phone is actually plugged in to the socket. It is only used for broadband.

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