63 plate nissan juke - is it a lemon?

geerex

Looking for some advice here folks -

Purchased a 63 plate nissan juke 1.5 with circa 10k miles on saturday, my mrs. took it on a proper run today, two fault lights have come on - "electronic stability" and the main "malfunction" light.

I've not got a good feeling about this, there is obviously a finance issue as well, any thoughts?

mjoneseyjones

Get it straight back to the dealer and have it fixed. That's pretty much the only thought anyone can have right now.

Until it's been fixed, and youve seen if more faults keep occurring there's no grounds to be calling it a lemon or rejecting it etc at this point.

Insist on a courtesy car, insist on it being worked on promptly, and don't take it away from dealer until you've checked the issues are gone and you're happy.

geerex

mjoneseyjones wrote: »

Get it straight back to the dealer and have it fixed. That's pretty much the only thought anyone can have right now.

Until it's been fixed, and youve seen if more faults keep occurring there's no grounds to be calling it a lemon or rejecting it etc at this point.

Insist on a courtesy car, insist on it being worked on promptly, and don't take it away from dealer until you've checked the issues are gone and you're happy.

Thanks for your quick reply!

I'm concerned that this car should have gone through a thorough inspection before being sold on, and the sceptical part of me feels that it's highly coincidental that it's lit up like a Christmas tree literally 50 miles after purchase.
To be honest, I feel like just handing it back under the "cooling off period", I understand these things happen but it just feels very "convenient" iyswim.

mjoneseyjones

To be honest if you're unconvinced by it, and the cooling period gives you an out without penalty, it might be worth cutting and running?

I'm assuming a 1 year old juke isn't super cheap, and you don't want to be fretting about a not inexpensive car breaking down. Whenever ive had a bad 'feeling' about a car, it's always been justified.

AdrianC

It's almost certainly just a simple sensor or wiring issue, fixable under warranty in an hour.

geerex

AdrianC wrote: »

It's almost certainly just a simple sensor or wiring issue, fixable under warranty in an hour.

My concern is this: the vehicle presumably underwent some sort of checking prior to being sold on, now if it's already displaying faults a mere two days after we bought it, then I'm thinking the dealer has simply cleared the faults to pull the wool over our eyes.
I simply wouldn't expect a nearly new car with such low milage to have any issues like this, and I don't want or need the hassle of to-ing and fro-ing for under warranty repairs particularly when it's going to be used for high business mileage, courtesy cars just won't cut it.

AdrianC

It's still under manufacturer warranty. Take it to the main dealer, and let them sort it.

Nobody EVER promised that something as complex as a modern car would be 100% perfect. That's why there are warranties.

Yes, your SOGA rights require the supplier to have first go at fixing it, but this is a manufacturer warranty issue. If the dealer alert you to oddities, THEN it's time to tackle the supplier.

geerex

AdrianC wrote: »

It's still under manufacturer warranty. Take it to the main dealer, and let them sort it.

Nobody EVER promised that something as complex as a modern car would be 100% perfect. That's why there are warranties.

Yes, your SOGA rights require the supplier to have first go at fixing it, but this is a manufacturer warranty issue. If the dealer alert you to oddities, THEN it's time to tackle the supplier.

I'm not sure that you get my point - I'm alleging that they've sold on a car with a KNOWN fault.
I agree that cars are complex, but it's hugely coincidental that we've developed an allegedly hitherto unknown fault in 48 hours. That's pretty convenient, really, and I'd go so far as to say they've sold us a car which isn't fit for purpose.

AdrianC

geerex wrote: »

I'm not sure that you get my point - I'm alleging that they've sold on a car with a KNOWN fault.

Yes, I get your point. Perhaps you don't get mine... Why would anybody do that, when the car in question is still under the manufacturer's warranty?

I'd go so far as to say they've sold us a car which isn't fit for purpose.

One warning light does not NFFP make.

IF the Nissan main dealer - when you ask him very nicely - tells you that the issue is one that that car has been back for several times, with no resolution so far, then you actually have some grounds for challenging the supplier and requesting a refund. At the moment, you have a car with a very quick and simple manufacturer warranty issue.

knightstyle

We have had our 63 juke, 1.6 petrol auto, for six months, 8k miles and not missed a beat, neighbour liked it, bought a new 1.2 petrol four weeks ago and has been back to the dealer twice with problems associated with the stop/start device which cannot be permanently disabled, he has to do it every time the ignition is switched on.
So you need to get it sorted now or insist on another car.

geerex

AdrianC wrote: »

Yes, I get your point. Perhaps you don't get mine... Why would anybody do that, when the car in question is still under the manufacturer's warranty?



One warning light does not NFFP make.

Two fault lights as per OP. Sorry to nitpick.

I get where you're coming from, I just don't think it's unreasonable to expect a car sold as in good working order to still be in good working order 48 hours after purchase.

knightstyle wrote: »

We have had our 63 juke, 1.6 petrol auto, for six months, 8k miles and not missed a beat, neighbour liked it, bought a new 1.2 petrol four weeks ago and has been back to the dealer twice with problems associated with the stop/start device which cannot be permanently disabled, he has to do it every time the ignition is switched on.
So you need to get it sorted now or insist on another car.

My main concern, as I have alluded to is that this particular car is going to be a back and forth nightmare. We need it for commuting and business, upwards of 20k miles per year, and bought it for fuel economy and perceived reliability which we stated at the time of purchase. I don't know if I can trust it if it's already flaking out two days in.