Vodaphone complaint

Silk

da5id wrote: »

There is no way to send a complaint email, just live chat or phone; they will not give me an address to write to so how can I prove there has been a formal complaint?

Any help would great!

Send it to
Registered office:
Vodafone House,
The Connection,
Newbury,
Berkshire
RG14 2FN


Send it recorded though

da5id

I'll get on to them ASAP!

Vodafone

Hi Alannaha,

I've got your email and I'll get back to you as soon as I can.

da5id - So I can get things looked into further your son, ask him to email me with his details via the link in our profile here.

All he'll need to do is copy and paste the link into his web browser and it'll take him to the Contact us form on our website. To make sure it reaches me, he'll also need to quote the code WRT135 - MSE in the subject line.

Once sent, he'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

Kind regards,

Lee

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Vodafone UK