edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
13 replies 1.9K views
Can anyone give me some advice, i had an EGG credit card for a number of years with quite a large sum on. I always paid the monthly amount and huge PPI. I contacted EGG as i was struggling with repayments and they agreed i could go onto a repayment plan.The figure was about 6k and i agreed the monthlY payments. When Barclays took over from EGG the repayment plan carried out through direct debit, I then changedjobs and lost all correspondence and emails. I eventually got paper statements sent and it was then i discovered i was paying PPI on the repayments. EGG never said there would be PPI on the plan and when i fought this i was turned down. I was also turned down by the financial ombudsman. Has anyone had similar problems or is there a solution to this. Many thanks
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