Brought a second hand moped

XmissGreenX

Hi I brought a second hand moped for my child, it broke down only after 2 days , it went to for repair twice after this.


it now has completely broken down, we have taken it to another trader to look at, and they have given us a breakdown on what's wrong. It basically needs a whole new engine.


I have contacted the CAB, but not 100% what to do now.


Would anyone here know? Thanks

wealdroam

XmissGreenX wrote: »

Hi I brought a second hand moped for my child, it broke down only after 2 days , it went to for repair twice after this.


it now has completely broken down, we have taken it to another trader to look at, and they have given us a breakdown on what's wrong. It basically needs a whole new engine.


I have contacted the CAB, but not 100% what to do now.


Would anyone here know? Thanks

Did you buy this from a private individual or a business?

If it was a private sale, pretty much the only protection you have is if they intentionally mis-described the thing.

If you bought from a trader, your protection is far greater.

What did CAB say?

XmissGreenX

Hi it was brought from a trader, the response was what my rights are now, but OH said he thinks it different as its second hand not new. we spent £650 on it and £150 on second trader looking and diagnose it.


My child has gone 100 miles on it. We had one month warranty with it brought end of july

forgotmyname

What bike is it? How old is the bike? How many miles and what did it cost?

£650 to buy it? £150 to diagnose it? What did he do for that money?

Rather steep unless he stripped it down.

Is it a 2 stroke or 4 stroke?

XmissGreenX

2011 bike, brought for 650 from first trader, another bike place striped it I have the receipt and list if problems.

wealdroam

Your rights are exactly the same beit new or secondhand.

MSE's Consumer Rights guide explains it quite well:

Second-hand or 'on sale' doesn't mean second-rate

Even if the item's second-hand or reduced, it doesn't mean you get second-rate consumer rights, except where the seller pointed out the specific problems before you bought.

The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them.

If you buy a used motor from a trader or grab a £700 'sale' telly with 30% off and it goes kaput once you get home, then take it back and complain.

It's worth stressing that the second-hand price will be taken into account. So if you buy a car for a fiver, you wouldn't expect it to run normally.

Worth reading the rest of that article, and its companion How to Complain.

How did you pay? By credit card I hope.

XmissGreenX

that's great will read it tomorrow, paid half on debit and half cash. Thanks again for you help

SailorSam

If you BOUGHT it using your card you may havr some redress from the bank.

specialboy

Why didn't you let the selling trader try and fix it?

SunReader

don't buy chinese junk at any price

hollydays

SunReader wrote: »

don't buy chinese junk at any price

Hmm 3.10 am..;)