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Refunded / non delivery claim / partial refunds

thepedestrian
thepedestrian Posts: 997 Forumite
Would it not be an idea , for Ebay to mark items in users feedback or red highlight, that had the above associated with them ?

- so trawling through their 100% positive feedback , would throw up if its a recent trend with them , for what ever reason ( bad postal area / bad courier service as well as a dubious buyer ) and make it glaringly obvious if repeated issues arise ?
As Martin says - please be nice - there is no such thing as a stupid question ! ;)
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Comments

  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    Privacy, the same reason why you cannot search their bid history & see any info on feedback
  • celestius
    celestius Posts: 1,090 Forumite
    PPI Party Pooper
    Would it not be an idea , for Ebay to mark items in users feedback or red highlight, that had the above associated with them ?

    - so trawling through their 100% positive feedback , would throw up if its a recent trend with them , for what ever reason ( bad postal area / bad courier service as well as a dubious buyer ) and make it glaringly obvious if repeated issues arise ?

    Yes that would be helpful :-)
    I don't do partials but when I get an INR I leave follow up feedback now along the lines of 'sorry your item was lost, full refund given'.
  • I wouldn't mind agreeing to share my buying details as an honest Ebay buyer , as I say , it could highlight buyers that are having problems in their specific areas, as well as specific individuals ( referring to non receipt claims )
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • campdave
    campdave Posts: 2,198 Forumite
    I wouldn't mind agreeing to share my buying details as an honest Ebay buyer

    But it's a useless system if only "honest" buyers opt in. Given that it wouldn't stop these dishonest buyers bidding on items anyway, I don't see what the point is?
  • celestius wrote: »
    Yes that would be helpful :-)
    I don't do partials but when I get an INR I leave follow up feedback now along the lines of 'sorry your item was lost, full refund given'.

    I had thought of adding similar that to my feedback voluntarily - but thought it might work against me , in that a scammer might see that as a green light to try it on , whereas if they knew that, that feedback would be highlighted in red for all to see ,might make them a bit more wary , problem then is a lot of sellers might think like that ( not wishing to advertise that they've been turned over ) and not include that information in the feedback left - so a buyers feedback might not show , that they've stuck in 3 or more claims in the last year
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • campdave wrote: »
    But it's a useless system if only "honest" buyers opt in. Given that it wouldn't stop these dishonest buyers bidding on items anyway, I don't see what the point is?

    well perhaps it should be obligatory then
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • campdave
    campdave Posts: 2,198 Forumite
    well perhaps it should be obligatory then

    So one of these buyers wins my item. What do I do? Refuse to sell?
  • of course not - I believe that you are an experienced Ebayer , but not all of us are , being forewarned etc, in any case I think it would put the scam buyer off even a little bit , in sticking a claim in ,when everyone can see that his claim average is shall we say..above average

    ( or perhaps not above average , which might highlight something wrong with deliverys in that area )
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • campdave
    campdave Posts: 2,198 Forumite
    The scam buyer will just set up a new account.
  • Would be simpler if you could just block buyers who have opened 2 or more buyer protection cases or SNAD returns in the last 30 days.
    In the game of chess you can never let your adversary see your pieces
This discussion has been closed.
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