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MS Office lost keygen or......

2

Comments

  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    dvtrv wrote: »
    it brings up this and none of these is the correct product key.
    I'm at a loss to be quite honest.:(

    Brings up what? Does it have an entry for your office program? Which version exactly?
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Delete your post with your Product Key, by clicking Edit and then Delete.
    Is there an entry on the left hand side that corresponds with an Office program?
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    No, just Windows 8.1 and Windows information.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    screen.png

    As in this picture, there are many entries on the left. Click on the one that has written 'Microsoft Office'....


    Ok...have sent you a PM.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I've just the two mentioned.
  • Nifty,
    You know an awful lot more about computers than I do, so you will probably know if the following would help.

    From the way I understand it, the OP purchased MS Office and installed it, and since thien they have lost the licence key.
    After the loss, they somehow managed to reinstall Office and now can't reactivate it without the key.
    As it's been reinstalled, I assume that this is why Jellybean can no longer find the keycode.

    Would doing a system restore back to a time before the reinstallation (if there is a restore point available) then allow jellybean to find the key code?
  • grumpycrab
    grumpycrab Posts: 5,032 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    If your record keeping is simple and you have some spare time and you fail to find your key... try Office 2010 starter (basic Word and Excel)
    http://www.youtube.com/watch?v=qN1116j96W4
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Sytem restore did nothing whatsoever.
    Nifty,
    You know an awful lot more about computers than I do, so you will probably know if the following would help.

    From the way I understand it, the OP purchased MS Office and installed it, and since thien they have lost the licence key.
    After the loss, they somehow managed to reinstall Office and now can't reactivate it without the key.
    As it's been reinstalled, I assume that this is why Jellybean can no longer find the keycode.

    Would doing a system restore back to a time before the reinstallation (if there is a restore point available) then allow jellybean to find the key code?
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Actually as I treated my outlook 2013 as 2003 I decided to repair it as many times in the past successfully. MS OL 2013 doesn't work this way and hence how I managed to reinstall 2013. Not as planned, suspected nor clearly instructed whilst doing so.
    Nifty,
    You know an awful lot more about computers than I do, so you will probably know if the following would help.

    From the way I understand it, the OP purchased MS Office and installed it, and since thien they have lost the licence key.
    After the loss, they somehow managed to reinstall Office and now can't reactivate it without the key.
    As it's been reinstalled, I assume that this is why Jellybean can no longer find the keycode.

    Would doing a system restore back to a time before the reinstallation (if there is a restore point available) then allow jellybean to find the key code?
  • Esqui
    Esqui Posts: 3,414 Forumite
    If it's Office 2013, you should be able to sign into Office.com and reinstall and activate using your Microsoft account
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
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