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MS Office lost keygen or......

I bought MS office home and small business and managed to lose licence key.

No one seems to be able to assist me here.

Sob story alert!!

Since purchasing I've become disabled, struggle with funds and have baby on his way.

Why why due to my silly error can't this be easily resolved.

When I was able to work I could help my clients as kept simple records using MS.

Please can you or anyone help me?

I hope do and I'm sorry to bother but I'm desperate.

Thank you,
«13

Comments

  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    Have you contacted Microsoft like many told you to?
    If not then do it, don't expect people to run around after you.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I've contacted both MS and Dell many times.

    Thank you
  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    If you had contacted Microsoft they would have sorted it for you, it took them all on ten minutes to sort out a legitimate query for me.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This is what i am saying.
    I bought MS Office package.
    I was using it for around 10 months, lost the code, accidentally reinstalled it and now cannot activate.

    MS can't and wont and Dell will also not resolve my issue.

    I've been to and from between MS and Dell for few days now.

    I'm glad you got easily sorted buy I'm not getting any luck atall.

    I paid for this and now cannot get it back.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Is it installed on another machine? If you bought it direct from Microsoft, you should be able to retrieve the key online. If from a vendor, the key should be on the packaging.
    What exactly do you have in your possession?
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    dvtrv wrote: »
    This is what i am saying.
    I bought MS Office package.
    I was using it for around 10 months, lost the code, accidentally reinstalled it and now cannot activate.

    MS can't and wont and Dell will also not resolve my issue.

    I've been to and from between MS and Dell for few days now.

    I'm glad you got easily sorted buy I'm not getting any luck atall.

    I paid for this and now cannot get it back.

    Run the JellyBeanKeyfinder on the machine.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have nothing. Laptop and MS office bought from Dell.
    I received paperwork with "Code" printed and have misplaced.
    Answer is "Nothing".

    No keys anywhere.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Tried jellybean and it does not work.
    I've tried many things and they have not worked for me so fay.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    dvtrv wrote: »
    Tried jellybean and it does not work.
    I've tried many things and they have not worked for me so fay.

    When you write that is does not work....what happens exactly?
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    it brings up this and none of these is the correct product key.
    I'm at a loss to be quite honest.:(
This discussion has been closed.
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