N**ier PCN

Lloyd12

Reply from BPA...

BPA – 06432.

I have investigated your complaint with the operator and can advise as follows.

I will deal with each point in turn. Napier have been reminded to use e-mail addresses where available to send POPLA evidence out. Therefore in future, if an e-mail address is provided, Napier will be sending evidence out via e-mail rather than post.

My manager has spoken to Napier this morning and they have been reminded of their obligations to send out correspondence to the motorist with the correct amount of postage to ensure the motorist is not charged on collection. We have been assured this was an isolated event.

You advised that Napier date their rejection letters on one date but the letter is not received until later. Unfortunately, we cannot control the postal service. However, we have made a record of your complaint and should we see a pattern emerging we will investigate further. Please note POPLA can accept late appeals if they believe there is a legitimate reason for the delayed appeal and we would assist any motorist who believe they have not been given the correct amount of time to make an appeal to POPLA.

The disclosure of a name in their evidence is not a breach of our Code of Practice and we do not believe it is a breach of Data Protection and therefore we cannot investigate this point any further.

Thank you for bringing the above to my attention, however, in view of the above, I must close the investigation.

Kind regards,

AOS Investigations Team

Big_bad_John_1982

Hello everyone i am after some advice please.
A few months ago i recieved a napier parking ticket, which i paid online with my bank card.

Recently i got another parking ticket from napier for the same car. alot of the advice on here says dont pay unless you end up in court because they will never know who to issue the paperwork to.

My question is this; now that i have already paid a fine in the past and they have my car reg and name from my bank card, would i be safer just paying this fine or should i not bother ?



Any help or advice is greatly appreciated.

pogofish

Big_bad_John_1982 wrote: »

Hello everyone i am after some advice please.
A few months ago i recieved a napier parking ticket, which i paid online with my bank card.

Recently i got another parking ticket from napier for the same car. alot of the advice on here says dont pay unless you end up in court because they will never know who to issue the paperwork to.

My question is this; now that i have already paid a fine in the past and they have my car reg and name from my bank card, would i be safer just paying this fine or should i not bother ?



Any help or advice is greatly appreciated.

Keep this to your own thread please.

Attempting to hijack someone else's thread only leads to confusion and poorer advice overall - you also agreed that you wouldn't do this as part of your signup.