Payplan asking for bank statements and payslips

sourcrates

Simply "MAKE" your budget balance OP, its not difficult to do.


Your income has gone up, but so have your bills, your budget should reflect this.


If you really don't want to send in your personal info, cut payplan out of the equation, and pay the creditors your self.

payitoff_3

Hi everyone,
I'm coming up to my 4th year on a Payplan DMP in December.
I have just received a letter from them asking for me to submit my payslips, bank and mortgage statements before booking my annual review. This is the first time they have asked for this.
Things are going OK, just. I work full-time and have never missed a payment. My OH is disabled and does not work and is in receipt of DLA.
The good bits...
Total paid so far £12,303. £15,996 to go. Another 4.5 years to go.
We have a repayment mortgage with no arrears or missed payments.
No CCJs.
The not so good bits...
In order to do this I have been a little creative with my budget and income statement. I haven't mentioned a couple of pay rises and I am a regular ebay seller.
I am currently using this 'surplus' to pay the min payments on my OH's four maxed-out credit cards. (The DMP is in my name only).
In short, at present, my creditors are happy and everyone is getting paid.

If I send my documents to Payplan then they are going to want a big increase in my payments, leaving us in financial trouble. My OH is considering a DMP themselves, but has no income in their own right other than DLA, which i believe they are allowed to keep? So in effect I will have to 'find' the cash to pay their DMP instead of the cards that i am currently paying.

Help! Do I tough it out with Payplan and refuse to disclose the details they are asking for and just submit a new budget? I assume it is a good idea if my OH contacts Stepchange and tries to set up a DMP with them saying they can't manage the min payments? Would the two DMPs be linked in any way? Would Stepchange need to see my Payplan budget? I spoke to them before I signed up with Payplan, when they were CCCS. They seemed a lot more hard-faced than Payplan.

Please don't get me wrong - we want to clear our debts, but like everyone else here, we would like to have some sort of life at the same time. My OH is quite ill as well as being disabled and depressed and has only left the house for medical appointments for the last 2 years. I work 45 hours a week and do ebay on the side.
There is no money left after we have paid everything.

Can someone explain about UE? Would we be better dealing with the creditors direct? Don't think my OH is strong enough for this though.

chelle1981

Hi, in the time I have been with payplan I have never showed any payslips or bank statements- I've never had a proper review either, each year they try and phone me- I never call back, they send an email and I reply to say that nothing has changed- they then leave me alone for another year

ghostmadlittlemiss

payitoff wrote: »

Hi everyone,
I'm coming up to my 4th year on a Payplan DMP in December.
I have just received a letter from them asking for me to submit my payslips, bank and mortgage statements before booking my annual review. This is the first time they have asked for this.
Things are going OK, just. I work full-time and have never missed a payment. My OH is disabled and does not work and is in receipt of DLA.
The good bits...
Total paid so far £12,303. £15,996 to go. Another 4.5 years to go.
We have a repayment mortgage with no arrears or missed payments.
No CCJs.
The not so good bits...
In order to do this I have been a little creative with my budget and income statement. I haven't mentioned a couple of pay rises and I am a regular ebay seller.
I am currently using this 'surplus' to pay the min payments on my OH's four maxed-out credit cards. (The DMP is in my name only).
In short, at present, my creditors are happy and everyone is getting paid.

If I send my documents to Payplan then they are going to want a big increase in my payments, leaving us in financial trouble. My OH is considering a DMP themselves, but has no income in their own right other than DLA, which i believe they are allowed to keep? So in effect I will have to 'find' the cash to pay their DMP instead of the cards that i am currently paying.

Help! Do I tough it out with Payplan and refuse to disclose the details they are asking for and just submit a new budget? I assume it is a good idea if my OH contacts Stepchange and tries to set up a DMP with them saying they can't manage the min payments? Would the two DMPs be linked in any way? Would Stepchange need to see my Payplan budget? I spoke to them before I signed up with Payplan, when they were CCCS. They seemed a lot more hard-faced than Payplan.

Please don't get me wrong - we want to clear our debts, but like everyone else here, we would like to have some sort of life at the same time. My OH is quite ill as well as being disabled and depressed and has only left the house for medical appointments for the last 2 years. I work 45 hours a week and do ebay on the side.
There is no money left after we have paid everything.

Can someone explain about UE? Would we be better dealing with the creditors direct? Don't think my OH is strong enough for this though.

You don't have to answer this if it's too personal but is there any reason that your partner isn't claiming ESA as well as DLA? It might be worth putting a claim in with the help of CAB or a charity that specialises in their illness. The assessments aren't very nice (to put it mildly) but it'll take a long time to get to that stage (my OH was waiting for over a year!) and I imagine that the extra money would come in handy.
Kayleigh
Edit - Just to add, you do get paid while waiting for an assessment, it's just at a lesser rate.

payitoff_3

Thanks for your quick replies and support. I will try the delaying tactics with Payplan for starters. As has been said here, they are supposed to be working on my behalf, not breaking me.
I don't think my Wife would qualify for ESA as she is a married lady
Can anyone help to explain UE to us and advise on the wisdom of us both having DMPs?

Many thanks

Standingtall

Hi Payitoff

I am in the same situation as you; Payplan have now started to ask for evidence of outgoings etc. it made me laugh a bit to be honest as all the bills come from my hubby's account and I am not on the mortgage due to my being credit blacklisted. Therefore they just asked me to halve all the bills. I could not give evidence as it is my husbands personal information. They also asked to see evidence of my income - I could not do this as had just moved to new location (with new hubby) and in the middle of negotiating a new job. In the end I pointed out that since I was willing to double my payments and change my plan length from 17 years to 4.5 I considered everyone should be satisfied. We then ensured the budget balanced - including my 60 mile a day commute plus school runs, work and school lunches, plus lots of other bills I did not used to include. In the end we had to manipulate my bills down so that it indicated I could pay what I wanted!

So far it seems all my creditors have accepted my terms and Payplan were absolutely fine seeing only very sketchy evidence.

I suggest being firm but trying to increase your payments at least by the usual £20. This worked for me previously. If not, then the stress could always cause you both to 'start' smoking again .

To all the 'haters' on this thread, these people are trying to pay back their debts and exist somewhere above just subsistence level. They could have run away instead, gone bankrupt and paid next to nothing or get an IVA and only paid some of the debt.

This is a forum for support not judgement.

Good luck poster:beer:

ST

thewhiteavenger

payitoff wrote: »

Thanks for your quick replies and support. I will try the delaying tactics with Payplan for starters. As has been said here, they are supposed to be working on my behalf, not breaking me.
I don't think my Wife would qualify for ESA as she is a married lady
Can anyone help to explain UE to us and advise on the wisdom of us both having DMPs?

Many thanks

You could consider the self-managed route. Otherwise, it sounds like you do need a joint dmp.

Marriage doesn't affect ESA but she wouldn't get income-related ESA because of you being a couple. Whether there might be short-term entitlement to Contribution based, I don't know. You could check the criteria on gov.uk

I've got a mental blank about what UE is. Otherwise I'd have a go.

Nargleblast

Having had a DMP and later switching to an IVA, my conclusion is that if you ask a company to help you manage your debt repayments then you need to be totally open and honest with them. That means providing the documents they ask for. They can't do a proper job if not. Their job is to ensure you pay your creditors as much as you can afford, but it is not in anyone's interest to make your payments so high that you cannot survive and have a reasonable quality of life. Also, if things happen e.g. major car breakdown, central heating boiler dies, or you lose your job, then the company can review the DMP situation with you to get you through that rough patch.

The way I see it, you have four options.
1. Co-operate with your DMP company
2. If you are dissatisfied with them, look around for a different company, there are plenty out there.
3. Go it alone. There are plenty of people on here who do self-managed DMPs so can give advice from their experience.
4. Consider bankruptcy/IVA/DRO instead.

The whole debt-repayment thing is a minefield and is never easy for anyone. We just have to do what is right for our own situations.

Zoology_Dragon

I feel for you on the commute, my husband was commuting from Bath to London and it was in the region of £900 per month. Fortunately he has a very flexible job so he didn't often need a monthly season ticket. A Monday-Friday room would have cost the same by the time London travel and travel back home had been added on (maybe more with bills). And we couldn't move closer to London as 1) my job was in Bath and I have a disability (so can't commute) and 2) it would actually cost more with higher rent and me needing to commute!

I just wanted to post in response to the people who seem shocked at your costs. Unfortunately it's very common and, short of getting a new job (my husband eventually landed a great promotion elsewhere), there's not a lot you can do.

DebtSlave

Hi, I spoke to PP about this yesterday as I don't get paper bank statements (and anyway I don't feel comfortable sharing them with other people) and they said its fine to send either/or so I'm just gonna send copies of my payslips. If your income has gone up as you say then just make sure your outgoings have gone up correspondingly.