Noise from neighbour - whether to complain to council

movinghelp

I need some advice. My OH and I bought an ex-council flat last year and recently have had new neighbours move in next door (tenants). We've been woken up every day this week at around 5/6am and heard screaming and shouting in the evenings as well. We went round to speak to them twice and the mother came round to explain her daughter (not sure exact age but looks at least 16) has aspergers and a lot of rage and she too is exhausted. Daughter was heard screaming 'i don't give a f*ck if the neighbours hear'.

I feel sorry for the mum as she is obviously at the end of her tether with being called a 'f*king c*nt' and not sure on next steps. If we complain to the council I know we need to declare if we sell and I'm not sure they will do anything anyway.

puppypants

Pulls up a chair and gets bag of popcorn ready!

movinghelp

puppypants wrote: »

Pulls up a chair and gets bag of popcorn ready!

Not helpful..

anselld

movinghelp wrote: »

If we complain to the council I know we need to declare if we sell and I'm not sure they will do anything anyway.

What would you expect the Council to do which would be effective under the circumstances? I think you have answered your own question really.

Davesnave

Are the neighbours tenants of the council or a private landlord?

This seems important, as the family clearly have special needs, which are not being met by a flat, if others are also seriously affected and complaining to them.

However, before considering contacting the council, I'd want to ascertain how many others feel their quality of life is being seriously reduced. A group asking the council to review this allocation would have more weight than an individual, but it's still a gamble.

As you surmise, they are probably going to need some persuasion, and if it's a private rental, doing anything may be impossible.

motherbored21

Ask the mother what she wants. She may be happy for you to complain and get her moved to more suitable accommodation.

movinghelp

Thanks for the replies. They are tenants of the council and were moved by social services I believe. I could ask the neighbours on the other side as there's no way they can't hear it. In terms of what I want the council to do its a difficult question as if they move them on someone even more disruptive could move in. I don't think we're particularly sensitive to noise. I've lived in a council block before which is why we chose a flat on the top floor but this is really disturbing noise and can go on for 4-5 hours. Screaming and shouting at the top of her voice.

macman

Whether the noise is 'deliberate' or not, the tenants are still bound by the terms of their tenancy agreement, and making excessive noise at this time of day is a breach of that agreement. Therefore the council will have to act if the disturbance continues and you register a complaint.

System

Therefore the council will have to act if the disturbance continues and you register a complaint.

And if they do act they will get hit by a claim under the Equality Act so fast that their collective heads will spin

movinghelp

It's only been a week so I don't want to make a rash decision. Hopefully once they've settled a bit and she has a new routine and goes to college things will improve. Just a week of sleep deprivation is making me feel a bit hopeless.

mrginge

!!!!!! wrote: »

And if they do act they will get hit by a claim under the Equality Act so fast that their collective heads will spin

That all depends on what action the council take.