Been paying AOL £17.99 a month for years

losgiganteskid

I contacted AOL recently and asked whether I was on the best deal, and they reduced my monthly payments from £17.99 to £14.99 - can I do better ??

Bykerlass

Are you on AOL Silver or Gold Package?

losgiganteskid

AOL -silver

Bykerlass

I am on AOL Silver and pay £9.99 per month. I was told by a mate some months ago to ring AOL and tell them you wanted a better deal and he had been quoted £9.99 for silver. They were not advertising this fact. I did this and got mine for the same price so give them grief.

Good luck

losgiganteskid

Bykerlass wrote: »

I am on AOL Silver and pay £9.99 per month. I was told by a mate some months ago to ring AOL and tell them you wanted a better deal and he had been quoted £9.99 for silver. They were not advertising this fact. I did this and got mine for the same price so give them grief.

Good luck

I surely needed your good luck - but sadly didn't get it !!.

Have just spoken to AOL (in Ireland I think) and they refused to reduce my AOL silver any lower than £14.99 per month, despite the fact I have been with them about 4 years , and paying that price for 4 years.

Millieozzymog

Hello,

i did that with Aol, i was about to move ISP and rang them for my mac code and offered me 'the same service for £20 a month' and they downgraded me from platinum to gold without telling me and started me on a new 12 month contract without telling me.

It came to light when i did want to change to another ISP they were trying to charge me for the oustanding months remaining on my contract after a lot of phone calls and letter writing they backed down.

So beware they do not tell you they are changing your package, they just say it is cheaper and that you will get the same service and you dont!

regards

Bykerlass

losgiganteskid wrote: »

I surely needed your good luck - but sadly didn't get it !!.

Have just spoken to AOL (in Ireland I think) and they refused to reduce my AOL silver any lower than £14.99 per month, despite the fact I have been with them about 4 years , and paying that price for 4 years.

If I were you I would take my business elsewhere. It would appear that they just charge whatever they like. Sorry it didn't work out for you Hope you get a better deal elsewhere :beer:

Crabman

I was on AOL Silver but as my 12-month contract is nearly up, I phoned and almost straight away got "up to 8MB" for the same £9.99 when I threatened to leave - give it a try. They also didn't (or forgot) to renew the contract :T

Don't forget to use SayNoTo0870 for a non-rip off number Good luck :beer:

milkydrink

Tell them you want your porting number (I think thats what its called) to leave & they will drop it to £9.99 PM, but they won't do it till the last minute.

mrJ_5

its called a MAC

ticitybo

I’ve managed to get it down to £9.99 per month on a supposedly 8MB service with free evening and weekend telephone calls as well. But this was due to my constant complaints about the poor download speeds that I have been experiencing.

Whilst I have been with AOL for over 6 years the service and support has gone from bad to worse to terrible. The download speed that I get is barely 1.5MB and no amount of complaining is going to rectify it. BT, Pipex and Sky all confirm that I should easily achieve download speeds of 3.8 / 4.5MB and yet AOL are not interested in finding out what the problem is; I’ve even offered to pay for an engineer to come out and look at the system and if the fault is mine then I’ll pay for it, but if the fault is their's then should pay for it. But as expected they are not interested in trying to resolve the issue. I’ve tried new filters, new routers, different PC’s and laptops and the speed always stays the same.

Whilst the price is good (£9.99 with free calls), sometimes you just want the speed and service that you know is available and as such I will be moving my business elsewhere as and when my “new” contract is finished.

If you push hard enough you should be able to get an alleged 8MB service with free evening and weekend calls for £9.99.