Fan belt / Cambelt ?

Guest101

AdrianC wrote: »

And this is where you get into the whole SOGA grey-area saga.

If problems occur, the supplier has the right to repair them.
IF he cannot, or if they persist unreasonably, you have the right for a refund.
Right now, you are experiencing minor maintenance issues, and they are being sorted.



When you bought the car, it ran smoothly and the belt was intact...? Is it reasonable for a trader to give a very thorough service and spot every single potential issue in what is, frankly, a real low-end-trade used car? It was, what, £1,500 or less? He's probably got a couple of hundred quid margin in it at most. Right now, he's probably making a loss on it after resolving these issues.

£1750, but near enough.

I do see your point, but your right it's costing him more and more. And the warranty will expire and it will cost me more and more. That's not fair trading.

Not sure what to do now, repair and sell on or go down SOGA, which u suggest isn't the right move

Guest101

atrixblue.-MFR-. wrote: »

05 Renault scenic 1.6-1.8-2.0 16v petrol? rattle and stalls when cold? sounds like a bag of spanners until warm? lacking power? poor idle?


sounds like a dephaser cam pully issue to me.
Water pump is cambelt driven so driving it with a snapped aux drive belt wont harm it a great deal.


dephaser cam £150 to buy, cam belt kit £50-60 to buy -water pump £35.00 labor £250-£300 (due to the extra work in loosening the cams off rocker cover removal etc).




if the aux belt is slipping off, it the roller tensioner, can be bought from a good motorfactors, cost is approx. £25.00 plus dreaded.


if the alternator has an issue with charging, (they are clutched type ones on these) it can be expensive to buy one so have it tested when the garage takes it in may need a new battery. if the alternator pully spins too fast the clutch in the pully will stop the alternator pully this can result in belt snapping! so may also be your cause of the aux belt snapping.

Thanks

My concern is he's doing a quick fix until warranty expires then it's down to me. Which is not what it should be.

50Twuncle

Guest101 wrote: »

£1750, but near enough.

I do see your point, but your right it's costing him more and more. And the warranty will expire and it will cost me more and more. That's not fair trading.

Not sure what to do now, repair and sell on or go down SOGA, which u suggest isn't the right move

If you try the SOGA - the dealer is likely to fight it all the way - which would probably mean Small Claims court would be necessary for you to get any compensation - with the obvious risk of you losing - so I would think very carefully whether you want to go down this route ....
So - it may be best to right this off as an expensive mistake and ensure that you learn from it !!

Guest101

50Twuncle wrote: »

If you try the SOGA - the dealer is likely to fight it all the way - which would probably mean Small Claims court would be necessary for you to get any compensation - with the obvious risk of you losing - so I would think very carefully whether you want to go down this route ....
So - it may be best to right this off as an expensive mistake and ensure that you learn from it !!

True. He must be liable for the recovery fee atleast. The belt clearly snapped or jumped after just two weeks ( less even ). No?

50Twuncle

Guest101 wrote: »

True. He must be liable for the recovery fee atleast. The belt clearly snapped or jumped after just two weeks ( less even ). No?

Send the dealer a letter by recorded delivery - stating that you are not happy (with detailed reasons) - stating that under the SOGA you are requesting a refund of your money in full...
and see what comes of it.


What is the worst that can happen - no refund ?

laidbackgjr

Why is your breakdown provider charging for the recovery or did you not have a breakdown cover policy?

The dealer is generally only liable for fixing the issue, not for getting the vehicle back to the dealer to be fixed.

Also the belt didn't snap or jump after two weeks, it snapped or jumped after 9 years of use!

atrixblue.-MFR-.

laidbackgjr wrote: »

Why is your breakdown provider charging for the recovery or did you not have a breakdown cover policy?

The dealer is generally only liable for fixing the issue, not for getting the vehicle back to the dealer to be fixed.

Also the belt didn't snap or jump after two weeks, it snapped or jumped after 9 years of use!

wrong it jumped or snapped after the fix just under 2 weeks.

Guest101

Spoke to the dealer yesterday evening, he understands my concerns and has offered to trade for another vehicle.

Which is tempting. I'm going down after work to take a look at what he's got.

Thanks for all the help everyone

Guest101

One thing the dealer did mention was that no one would ever guarantee the auxiliary belt. That no warranty covers it and that the work was fine.

In my mind two weeks and the belt goes it's not fine. But any possible liability towards my recovery fee is based on this.

So anyone in the know. Aux belt work ever come with a guarantee? ( he made it clear that industry wide it wouldn't )

AdrianC

Guest101 wrote: »

One thing the dealer did mention was that no one would ever guarantee the auxiliary belt. That no warranty covers it and that the work was fine.

In my mind two weeks and the belt goes it's not fine. But any possible liability towards my recovery fee is based on this.

So anyone in the know. Aux belt work ever come with a guarantee? ( he made it clear that industry wide it wouldn't )

The aux belt is a consumable. It wears. To that end, no, nobody is ever going to warranty it.
OTOH, it should last thousands - tens of thousands - of miles. If it's been replaced and fails again in a fortnight, it wasn't replaced properly, or the cause of the failure has not been addressed.

Recovery? That's your lookout. Do you have breakdown cover or not?