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Threatening letter from insurance company

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24

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  • facade
    facade Posts: 7,590 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why would you owe debt collection fees if there is no debt?


    Because someone has to pay the debt collectors, so they add their fees to the debt.

    Yes I know the original debt to recover is zero. It will make amusing reading in the local paper, and no doubt Dom or Watchdog would make 10 minutes of TV from it, but these things are computer generated, and are part of a machine that will just grind on without human intervention.

    The correct course of action is to contact the company and get it sorted out. Leave the amusing replies and runarounds for someone else, who doesn't mind a bad credit rating, and bailiffs crawling over their property. ;)
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • Nodding_Donkey
    Nodding_Donkey Posts: 2,738 Forumite
    Ninth Anniversary 1,000 Posts
    Why would you owe debt collection fees if there is no debt?
    facade wrote: »
    Because someone has to pay the debt collectors, so they add their fees to the debt.

    :rotfl::rotfl::rotfl:
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Its a simple computer glitch, I'd guess a rounding issue where you actually owe less than £0.005 which obv should be wiped off but has gotten stuck in the system but of cause letters will only print the first 2 decimal places.

    Personally I'd just phone them, using saynoto0870.co.uk if necessary, and have a bit of a laugh about it with the operator about what payment methods they'll accept etc
  • Quentin
    Quentin Posts: 40,405 Forumite
    facade wrote: »
    Because someone has to pay the debt collectors, so they add their fees to the debt.

    Yes I know the original debt to recover is zero......
    You say you know the "original debt is zero", so why post this scaremongering tosh about the OP having to pay the debt collector's fees?
  • facade
    facade Posts: 7,590 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Quentin wrote: »
    You say you know the "original debt is zero", so why post this scaremongering tosh about the OP having to pay the debt collector's fees?


    For the last time:

    These things are all automatic. They will grind on unless someone with some common sense intervenes.


    The debt collectors fee will become part of the debt, just like the £25 unexpected overdraft fee becomes part of your accidental 50p overdraft- ever tried getting that back off your bank? Yes it can be done but it isn't easy.;)


    All it takes is a phone call (and ask for written confirmation that the account is settled). Much easier than trying to sort out a mess later on.

    If you don't believe me, stick two fingers up and see what happens :D
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • Herzlos
    Herzlos Posts: 15,889 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It'll become part of the debt but the court wouldn't uphold it. If there was no debt, there can be no fees associated with pursuing the debt. The company will have to take it on the chin.
  • Quentin
    Quentin Posts: 40,405 Forumite
    facade wrote: »
    For the last time:

    These things are all automatic. They will grind on unless someone with some common sense intervenes.
    ...........

    If you don't believe me, stick two fingers up and see what happens :D


    No-one believes you.


    No debt collector will spend anything on chasing a £0.00 debt! (Your example over the unauthorised overdraft is totally irrelevant)


    You are scaremongering.


    At least you say it's "the last time" you are going to try scaring the OP with your tosh.
  • Paradigm
    Paradigm Posts: 3,656 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    facade wrote: »
    For the last time:

    These things are all automatic. They will grind on unless someone with some common sense intervenes.

    :D

    A court case isn't automatic, someone has to fill in the details on the claim form.

    The form asks...

    Brief details of claim.
    Value.

    You really think a debt collection agency is going to submit a claim for £0.00?
    Always try to be at least half the person your dog thinks you are!
  • Nodding_Donkey
    Nodding_Donkey Posts: 2,738 Forumite
    Ninth Anniversary 1,000 Posts
    Debt collectors can't take anyone to court
  • Paradigm
    Paradigm Posts: 3,656 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Debt collectors can't take anyone to court

    Who told you that? Yes they can!
    Always try to be at least half the person your dog thinks you are!
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