Petrol Station Super Unleaded Con?

roonaldo

sh0597 wrote: »

I think clearer labelling practices would be a good thing. Also it's counter productive for the business to sell something the customer doesn't want.

People do want it though, not every road user is in a Ford Focus. (nothing wrong with them).
The pumps are well labelled, I seem to be able to pick the right fuel so others should do too.

sh0597

roonaldo wrote: »

People do want it though, not every road user is in a Ford Focus. (nothing wrong with them).
The pumps are well labelled, I seem to be able to pick the right fuel so others should do too.

I wasn't saying nobody wants to buy different fuels. It is counterproductive to sell premium fuel to someone who wants economy fuel though as that person will feel cheated and won't use the garage again.

AdrianC

sh0597 wrote: »

I wasn't saying nobody wants to buy different fuels. It is counterproductive to sell premium fuel to someone who wants economy fuel though as that person will feel cheated and won't use the garage again.

Other than clearly label the fuel type on the handle and display the price on the pump - as already happens - how SHOULD the station prevent somebody not paying attention when they pick a different handle up to the one they intended? Disembodied voice "THIS IS SUPER UNLEADED - ARE YOU SURE YOU WANT THIS?"? How long before that gets tuned out in the general background hubbub (or complained about by the neighbouring houses)?

sh0597

Without using that garage I can't say how clear or unclear the pumps are.

AdrianC

Just reading the OP tells you that the price for all fuels was displayed, and the handles were labelled...

Iceweasel

sh0597 wrote: »

I wasn't saying nobody wants to buy different fuels. It is counterproductive to sell premium fuel to someone who wants economy fuel though as that person will feel cheated and won't use the garage again.

What crazy logic!

So if you were to buy brown bread instead of white bread - you'd feel cheated and never use that supermarket again.

Who made the mistake - who didn't read the label?

Perhaps they should have brown bread in a different aisle at the opposite end of the supermarket.

This thread is nuts - the OP should have paid more attention - but even he didn't actually fill up with an unwanted grade of fuel.

sh0597

Iceweasel wrote: »

What crazy logic!

So if you were to buy brown bread instead of white bread - you'd feel cheated and never use that supermarket again.

Who made the mistake - who didn't read the label?

Perhaps they should have brown bread in a different aisle at the opposite end of the supermarket.

This thread is nuts - the OP should have paid more attention - but even he didn't actually fill up with an unwanted grade of fuel.

It's not crazy logic. It's basic retail.

IamNotAllowedToUseMyName

Iceweasel wrote: »

What crazy logic!

So if you were to buy brown bread instead of white bread - you'd feel cheated and never use that supermarket again.

Who made the mistake - who didn't read the label?

Perhaps they should have brown bread in a different aisle at the opposite end of the supermarket.

This thread is nuts - the OP should have paid more attention - but even he didn't actually fill up with an unwanted grade of fuel.

The point is that there are some garages where you are buying petrol where it is not really entirely clear as you get to a pump which petrol is which. I am wise to it, and I still have nearly been caught out as colours and naming are not consistent across brands.

I can understand arriving at a pump, seeing a single petrol and single diesel and having nothing to make you think "which petrol" you can easily start pumping away until you start watching the gauge and only then realise you've picked a premium brand.

Sometimes there is a blue brand and a green brand, or there is premium and super premium or some other superlative. If the basic fuel is premium, then it is not surprising that you might get confused at another station using other naming.

As far as colour blindness, there are many forms, actual blindness to a colour is extremely rare, normally it is called anomalous where you sort of see the colour but can't distinguish them well. Poor green vision (deutranopes) are the most common (5%), which just so happens to make blue and green pumps difficult to deal with.

Iceweasel

IanMSpencer wrote: »

The point is that there are some garages where you are buying petrol where it is not really entirely clear as you get to a pump which petrol is which. I am wise to it, and I still have nearly been caught out as colours and naming are not consistent across brands.

I can understand arriving at a pump, seeing a single petrol and single diesel and having nothing to make you think "which petrol" you can easily start pumping away until you start watching the gauge and only then realise you've picked a premium brand.

Sometimes there is a blue brand and a green brand, or there is premium and super premium or some other superlative. If the basic fuel is premium, then it is not surprising that you might get confused at another station using other naming.

As far as colour blindness, there are many forms, actual blindness to a colour is extremely rare, normally it is called anomalous where you sort of see the colour but can't distinguish them well. Poor green vision (deutranopes) are the most common (5%), which just so happens to make blue and green pumps difficult to deal with.

I take your point -but it still comes down to looking, reading, and making a choice.

Then perhaps moving to another pump - or even another filling station.

I have this problem all the time - when looking for the 'super' diesel - all filling stations don't stock it - and I and many others want it.

The OP and a few others are experiencing my problem - but iun reverse - I feel cheated and have wasted my time visiting a filling station that doesn't stock the fuel that I want.

I'm tempted to agree now with the OP that they should put a big sign up saying 'No super diesel sold here.' and/or 'No super petrol sold here.'

Or a equally big sign saying 'Beware we sell super fuel - both petrol and diesel.'

Or an even bigger sign saying 'We sell more than one type of petrol and diesel.'

But it's quite obvious from several posts in this thread that many folks can't / won't / don't read anything on a fuel pump and assume it dispenses whichever fuel they prefer - and feel cheated if it doesn't.

I'm told that in the city of York one driver a day misfuels their vehicle with either petrol or diesel, never mind the wrong grade.

Devon & Cornwall police officers also seem to make many mistakes with the wrong fuel - costing us tax payers 10s of thousand of pound in emergency work and repairs.

I don't how to stop this as it's impossible to legislate for folks who don't look carefully.

There Are None So Blind As Those Who Will Not See.

topdaddy_2

sh0597 wrote: »

I wasn't saying nobody wants to buy different fuels. It is counterproductive to sell premium fuel to someone who wants economy fuel though as that person will feel cheated and won't use the garage again.

Surely that person should feel stupid and vow never to make the same mistake again rather than blaming the pumps. And cheated for fuel they recieved?