Exit Left In The Event (of a glitch)

fairclaire

redfraggle wrote: »

Morning all, nice that its bright today and not raining like yesterday. Pretty windy here in the Cotswolds, still have plenty of washing to get done so cant complain

Had two weird things happen with APGs yesterday. Am trying to get them solved with customer services but with limited success

Did 2 C&Cs yesterday, although they were for different times ended up collecting them both at the same time. When I went online later they were both showing as collected but only one had the APG button. When I clicked on the button, it showed me the shopping order from the other that didnt have a button. At the moment therefore, i'm down one APG which is quite big as its a poo shop. Spent frustrating 45 minutes on the phone going round an endless circle between the online team in India and the APG team

second issue is did a shop instore through SS. Didn't notice until I got home but receipt didn't print fully and i'm missing the barcode and therefore cant enter for an APG. In the old days you used to have to input the figures at the top of the receipt - any way of still doing this now?

You can't do 2 C&C without claiming a voucher in between. It tells you on the website that you can only see details of your last order. I'm sure in you case your APGs from the 2 shops will have been merged. If they were against 2 different shops, then your account will be correct. You can't do 2 shops at once
You might just draw attention to yourself by pursuing this through CS, as there's no mistake there.

fairclaire

Good afternoon

The weather has beat me, I was just heading back out to the garden after lunch and it's raining

MISSL_2

Shampoo, razor and cereal bars working this am. Thank-you!!!

1 x ASDA Arborio Risotto Rice (500g)£1.10N/A
1 x Mori-nu Silken Firm Tofu (349g)£1.24£1.40
1 x ASDA Chosen by You Sun Dried Tomato Pesto (190g)£0.79N/A
1 x ASDA Reduced Fat Green Pesto Sauce (190g)£0.79N/A
8 x Pantene Pro-V Repair & Protect Light Shampoo (400m...
£29.52£16.00
1 x Wilkinson Sword Hydro 5 Razor£6.00£5.00
1 x Dr. Oetker Fine Dark Cocoa Powder (75g)£1.00N/A
1 x Whitworths Demerara Sugar (500g)£1.00N/A
1 x Quorn Chicken Style Pieces (300g)£1.66£2.00
1 x Quorn Beef Style & Red Onion Burgers (2 per pack -...£1.00N/A
1 x Quorn Hot Dogs (270g)£1.67£2.00
1 x Quorn Breaded Mini Fillets (15 per pack - 300g)£1.67N/A 2 x Kellogg's Special K Milk Chocolate Chewy Delight (...£3.96£2.00
1 x ASDA Smartprice Apple Sauce (280g)£0.40N/A
2 x ASDA Smartprice Dark Chocolate Bar (100g)£0.60£0.70
1 x Old El Paso Fajitas Original Smoky BBQ Kit (500g)£3.00£2.00
Comparison total (compared products only)£47.65£31.10

I tried a different S's too with the GQ coupon and a more helpful assistant overroad the error for me.

Bananababe

Not sure if this is news but double length tesco loo roll didn't compare today

Jelly_Biactol

Sunshinemummy wrote: »

It is dead…
so dead I have decided to read up about foraging

The best authors on foraging are Roger Philips and Richard Mabey; try
Wild Food: A Complete Guide for Foragers by Roger Phillips
Food For Free by Richard Mabey
Before you know it, you'll be tapping birch trees to make birch-sap wine:)

zippydooda

The 20 pack of chicken schmackos sill 25p In my shop.

lisam8544

zippydooda wrote: »

The 20 pack of chicken shmackos sill 25p In my shop.

I managed to find 12 packs in my local As this morning

davemorton

lisam8544 wrote: »

I managed to find 12 packs in my local As this morning

So unfair, still £1 in my store. Poor poor Rebecca.

never_too_old

Really pleased with my cc today £14.75 spent( no evouchers used) £15 something back. Poo substituted again and Special K bars all present and correct.:T

bexter7

redfraggle wrote: »

Morning all, nice that its bright today and not raining like yesterday. Pretty windy here in the Cotswolds, still have plenty of washing to get done so cant complain

Had two weird things happen with APGs yesterday. Am trying to get them solved with customer services but with limited success

Did 2 C&Cs yesterday, although they were for different times ended up collecting them both at the same time. When I went online later they were both showing as collected but only one had the APG button. When I clicked on the button, it showed me the shopping order from the other that didnt have a button. At the moment therefore, i'm down one APG which is quite big as its a poo shop. Spent frustrating 45 minutes on the phone going round an endless circle between the online team in India and the APG team

second issue is did a shop instore through SS. Didn't notice until I got home but receipt didn't print fully and i'm missing the barcode and therefore cant enter for an APG. In the old days you used to have to input the figures at the top of the receipt - any way of still doing this now?

RF, just go careful.

My friend spent time at CS when an order had not gone her way in terms of apgs and also time on the phone to CS in South Africa , it ended with her account being closed, her card being blocked and also a physical ban from Asda.
We are not supposed to get these vouchers anyhow, and it's been mentioned many times that 2 CnC need to be picked up separately and not signed off together as one voucher will become unclaimable. This is your own fault I'm afraid, please don't jeopardise your own account and learn from your mistake.

I'm sorry it went wrong for you though ! X