Nationwide contactless cards

dr_adidas01

stclair wrote: »

I recieved my replacement Flex Account debit card today and it was contactless.

It's also now advertised as a feature of the account;

http://www.nationwide.co.uk/products/current-accounts/flexaccount/features-and-benefits

Ah Stclair you beat me to this I was going to post that Nationwide now offer contactless cards on their Flex Accounts.

Bloomberg

dr_adidas01 wrote: »

As Mr Silk says if you give them a call and request a contactless card they do mark your current card as damaged and will order you a new one with the contactless feature.

Finally after all these years Nationwide are catching up with everyone else.

Nationwide often seem to be behind the times, their woeful implementation of faster payments is a prime example. In some ways they are firmly rooted in the dark ages.

dr_adidas01

Bloomberg wrote: »

Nationwide often seem to be behind the times, their woeful implementation of faster payments is a prime example. In some ways they are firmly rooted in the dark ages.

You just have to remember that they are a building society and not a bank.

They are run for the benefit of their members not the benefit of of their shareholders.

You might think that they are rooted in the dark ages, I and many other would probably disagree.

Bloomberg

dr_adidas01 wrote: »

You just have to remember that they are a building society and not a bank.

They are run for the benefit of their members not the benefit of of their shareholders.

You might think that they are rooted in the dark ages, I and many other would probably disagree.

I struggle to see how the Nationwide is run for the benefit of its members. They have taken away many perks which they used to offer. The Nationwide is a bank in building society's clothing.



You talk about the Nationwide not being rooted in the dark ages, when I was with them up until 2008 they did not even offer weekly standing orders. Full statements were a day behind and they were repeatedly trying to get faster payments up and running but to no avail.



The inbranch service was awful, nobody seemed to have any urgency. The redeeming feature was their website - very good. Their current app is good too.

Archi_Bald

It all depends what you want from a bank. I couldn't care less about weekly SOs, and FPs work just fine for me in and out of Nationwide. I am happy with the speed at which they update their transactions and I never need their branches. Like all other financial outfits, they don't always have all the best deals - that's why I have accounts with many of them and I am not religious about any of them.

Clearly, you have very different requirements and it's great that we have choices.

Bloomberg

Archi_Bald wrote: »

It all depends what you want from a bank. I couldn't care less about weekly SOs, and FPs work just fine for me in and out of Nationwide. I am happy with the speed at which they update their transactions and I never need their branches. Like all other financial outfits, they don't always have all the best deals - that's why I have accounts with many of them and I am not religious about any of them.

Clearly, you have very different requirements and it's great that we have choices.

I couldn't agree with you more, horses for courses.

djh999

I recently complained to Nationwide because they issued me with a replacement card that I cannot use without activating contactless technology that I do not want. They dismissed my complaint, which is annoying given their previous press statements about choice for customers, but that is between me, them and the Financial Ombudsman.

The issue I want to raise here is the lack of accountability of Nationwide's management. Nationwide is a mutual society with elected management and I am a longstanding voting member. So I asked them how they decided to force contactless cards on all members and in particular, which of the elected management were directly involved in setting that policy. I have asked several times and they have refused to provide any names.

I think the lack of transparency in the voting records and other policy-setting activities of elected managers is a very serious problem. How can we elect good managers unless we know what they do?

I intend to take this issue to the AGM, which I believe is in July. Clearly it will be more effective if there are more members than just me at the meeting concerned about this issue. Any takers?

octygone

I too have received a contactless card that I have neither asked for or want..... it is NOT secure .. can't get any help or sense out of anyone at Nationwide so will be searching for a bank that does not do them or are willing to supply a non contacless card.
Nationwide your customer service has become shocking just lately

bill888

fwiw, I received a replacement contactless debit card last week.

While I was in my local branch today, I asked if it was possible to order a non-contactless card. To my surprise, they said 'Yes', starting last week.

Now awaiting 'non-contactless' card to be delivered.

DCFC79

bill888 wrote: »

fwiw, I received a replacement contactless debit card last week.

While I was in my local branch today, I asked if it was possible to order a non-contactless card. To my surprise, they said 'Yes', starting last week.

Now awaiting 'non-contactless' card to be delivered.

Whats wrong with contactless then ?