Paid money to Wrong Card

JimmyTheWig

J_A_G007 wrote: »

Our names are different so i am hoping the bnank can see me error and help me get it back

There's no real reason why you can't pay the credit card bill of someone with a different name. The fact that the payment was set up on your account suggests that you have paid this account at some point in the past.

I'd assumed, when you said it was an old card, that it was an old card that had been paid off.
But as that's not the case, I'm afraid that I'd agree with what zx81 says - you might have trouble getting it back.


Lets imagine my mum owed you money, and had done for some time.
Lets imagine one day I walk up to you and say "Hi J_A_G007, here's something towards that money my mum owes you."
Then imagine the next day I come to you and say "Here, you know that money I gave you to put against my mum's old debt? I didn't mean to, can I have it back?"
Would you give it back? Knowing full well that the chances are that if you do you won't ever see the money my mum owes you again?

societys_child

J_A_G007 wrote: »

If the company say no is there anything i can do ?

Don't suppose there's any chance of your mum paying the amount you've paid off her old card for her?

fuisdale5

I would pursue halifax to claim the money back. THey will need the other person authority. Although might be hard if there is a balance on the account.

vns

Did your mum's card have a debt on it? Because that might make it harder to recover the money.


If not, there shouldn't be a problem recovering the funds.

eddddy

You don't owe Barclaycard the money, so they have no right to keep your money.

But I guess they may take up to a couple of weeks to get it back to you.

I'd be tempted to suggest that you don't get your Mum involved, as this might confuse things. (It might encourage suggestions that you paid it on your Mum's behalf.)

Just keep emphasising to Halifax that you paid the money to someone else's account in error, so they need to chase Barclaycard to get it back.

pvt

eddddy wrote: »

Just keep emphasising to Halifax that you paid the money to someone else's account in error, so they need to chase Barclaycard to get it back.

The complication here is that the "bank account" the money was paid to was correct, the error was the reference that was given with it. I honestly doubt Halifax will, or even can, help here.

The OP has made an error - it is now entirely down to Barclaycard's goodwill as to whether they will apply the funds to a different CC account now that he has paid it.

soolin

eddddy wrote: »

You don't owe Barclaycard the money, so they have no right to keep your money.

But I guess they may take up to a couple of weeks to get it back to you.

I'd be tempted to suggest that you don't get your Mum involved, as this might confuse things. (It might encourage suggestions that you paid it on your Mum's behalf.)

Just keep emphasising to Halifax that you paid the money to someone else's account in error, so they need to chase Barclaycard to get it back.

I'm not sure I see this the same way as you.

The OP has paid money to an account that he has sent money to before- assuming the account is still live and capable of accepting payments then that payment has been made. OP has no way at all of getting the recipient bank to refund the payment as it is not his account and they should not even talk to him about it.

As for his own bank I see no basis on them doing a recall assuming the money has already been accepted by another bank and not gone into a holding account or anything. OP paid the money and banks cannot just recall money that has been paid wrongly or even where the sender has changed their mind.

I have paid both my sister's card and my son's card in the past, are you suggesting that a few days later I could have claimed I did it by mistake and could my bank force VISA/Mastercard to give it back?

eddddy

soolin wrote: »

...
I have paid both my sister's card and my son's card in the past, are you suggesting that a few days later I could have claimed I did it by mistake and could my bank force VISA/Mastercard to give it back?

No - you can't legally do that because "claiming you did something by mistake" when you didn't is lying. (And in your example, if you're lying to your bank in order to make a financial gain, it's fraud - which is a criminal offence.)

I'm assuming the OP isn't lying.

In fact, Barclaycard may claim that the OP is lying - i.e he intentionally paid his Mum's CC bill, but now regrets doing so. So the OP needs to be ready to challenge that.

soolin wrote: »

OP has no way at all of getting the recipient bank to refund the payment as it is not his account and they should not even talk to him about it.

As I understand it, the OP transferred the money to Barclaycard's collection account. i.e. it is Barclaycard's bank account. So it is Barclaycard's duty to pay it back.

Had he paid it into his Mum's bank account, it would be his Mum's duty to pay it back.

There's no need for Barclaycard to divulge anything about their customer.

soolin wrote: »

The OP has paid money to an account that he has sent money to before- assuming the account is still live and capable of accepting payments then that payment has been made.

It might help if you look at this from a different perspective:

If Barclaycard paid you some money by mistake - you have no right to keep it. (Even if they have made payments to you before, and you are capable of accepting payments - to paraphrase your post.)

It's not your money. Ultimately, if you refused to give it back, it might even be treated as theft.

It works the same both ways.

It may be different if the OP owed Barclaycard money - they could probably offset it. But in this case the OP does not (although perhaps his Mum does)

soolin wrote: »

As for his own bank I see no basis on them doing a recall assuming the money has already been accepted by another bank and not gone into a holding account or anything. OP paid the money and banks cannot just recall money that has been paid wrongly or even where the sender has changed their mind.

Actually, the banks' code of practice says they must help their customer reclaim their money in these circumstances. The code is voluntary, but Halifax have signed up to it as part of Lloyds. See:http://www.moneysavingexpert.com/news/banking/2014/04/sent-money-to-the-wrong-bank-account-youll-soon-get-more-help-getting-it-back (especially the section headed "What does the code say?")

The OP is fortunate in that he knows the name of the company that he has mistakenly paid - it's far more difficult if you have mis-typed a sort code/account number, and have no idea who it belongs to.

In fact, as well as chasing Halifax, the OP (not his Mum) could write to Barclaycard explaining the mistake, and telling them he wants his money back.



There's lots of other discussions around this topic which give more insght - but from different perspectives, including:
http://www.money.co.uk/article/1005023-can-you-keep-money-accidentally-paid-into-your-bank-account.htm
http://www.bbc.co.uk/news/business-22815716

soolin

I still do not believe that any bank is under an obligation to recall payments made in error .

As for the account it has gone to, OP has not mentioned the account being closed or the money going to a holding account. - it is possible that the account with the debt is still live and capable of taking payment.

Last year I posted on here as I accidentally sent in excess of £1000 to HMRC using a link i use to pay my tax instead of my visa account , my bank were not able to recall it even though I was on the phone to them within 5 minutes of making the transfer. Instead I had to work on HMRC to get my money returned and that was not easy, they accepted that they had my payment and it was far in excess of Anything owing or due, yet it went on for months. My local MP eventually had to intervene and get my money released back to me from 'my' account with HMRC.

tinkerbell28

Just because banks like to pull strings to make it hard, does it mean it's impossible, or lawful to keep it?

How about all these people who get nice windfalls in error, go on spending sprees. Then end up being a convicted criminal?

Op paid money to an account in error. It's no different.