Tiscali...should I join them?

singingsister

I'm moving house next month and want to get a good broadband deal only I've heard lots of bad things about Tiscali.

What do people think? Should I steer clear of them?

divorcingjack

Noooooooo!!!!!:eek::eek::eek::eek:

We have had TERRIBLE service with Tiscali, billing errors, technical problems, appalling customer service, delays etc etc. They have been a complete and utter nightmare IMHO...

Just switched to Newnet who have been sublime in comparison, and are cheaper, faster and more reliable.

Just my experience!

dj

mrJ_5

Keep away from Tiscali!

rchddap1

We're moving into a new place (brand new) soon ourselves. We're on a very restricted budget and I had seen the tiscali broadband & phone deal. There's also a talk talk one as well.

If tiscali are bad...suggestions on the cheapest option? We don't use the phone much...just broadband.

pernes

Has anyone else got experience with Newnet? I have just left Talktalk!!! and was really after a complete package, but wary of signing up to Tiscali re other feedback,although the prices are good, so maybe it might be best to pay a bit more (although it breaks my heart to part with more money)I just want a good service that if I get problems they can be sorted out quickly, unlike my previous experience.
Thanks

singingsister

thing is, I would rather have a combined phone/internet package and the good thing about Tiscali is that the BT phone rental is included in the £12.99 a month (£7.99 for 3 months) cost.

are there any other companies who do this? I want to completely steer clear of cable.

dorks

rchddap1 wrote: »

We're moving into a new place (brand new) soon ourselves. We're on a very restricted budget and I had seen the tiscali broadband & phone deal. There's also a talk talk one as well.

If tiscali are bad...suggestions on the cheapest option? We don't use the phone much...just broadband.

could try Virgin Media. See my post from here.

Don't forget to use Quidco.

rchddap1

Certainly an idea. But once you've added in BT's charges for the phone line we're back up to over £20. I want to do it as cheap as possible.

dorks

rchddap1 wrote: »

Certainly an idea. But once you've added in BT's charges for the phone line we're back up to over £20. I want to do it as cheap as possible.

I guess that depends on whether you trust Quidco or not? Given the cash back you'd get, it would average out at £6'ish per month for the first year. Adding on the BT line rental and you're talking £16.50'ish per month for the first year.

With the use of Skype, 18185, etc, unless you're a heavy caller, you would be under £20 a month.

...apologies if I have misunderstood things.

hurrah

singingsister wrote: »

thing is, I would rather have a combined phone/internet package and the good thing about Tiscali is that the BT phone rental is included in the £12.99 a month (£7.99 for 3 months) cost.

are there any other companies who do this? I want to completely steer clear of cable.

It would be Tiscali not BT Line Rental and it is NOT included in the £12.99 package. You would need to pay £14.99p a month with a £30 connection fee to get the inclusive line rental,and its only available to 52% of all UK homes. See:

http://www.tiscali.co.uk/products/broadband/home-broadband.html?code=ZZ-NL-11XY

and : http://www.tiscali.co.uk/products/broadband/home-bundles.html?code=ZZ-NL-11XY

hurrah

rchddap1 wrote: »

Certainly an idea. But once you've added in BT's charges for the phone line we're back up to over £20. I want to do it as cheap as possible.

For cheaper calls and cheaper call features have a read of this.

http://forums.moneysavingexpert.com/...74&postcount=3