Charges for receiving international calls at home?

sparky93

grumbler wrote: »

What else "receiving international calls at home" can mean?

seems theres confusion going on now.
another bess post states
!these calls are being received from a UK mobile which is being used abroad so I don't understand it at all.
!
"uk used abroad" im seeing... as well as int at home

grumbler

Her friend with a UK mobile is abroad and calls her.

oldharryrocks

Lets get this clear your in the UK using a UK Mobile On A UK Mobile Network.

Your friend is calling from Angola using a UK Mobile .
If thats the case you would normally pay nothing to recieve a call.The cost of the calls are down to them.

As your not roaming, just using your phone in country of origin,roaming charges dont apply.

Perhaps you misunderstood the call centre person as you couldnt understand them.

NFH

Bess123 wrote: »

Having spoken to T-Mobile they estimate my next bill to be almost £500 and said the roaming charges are approx. £1 per min. Is this right?

Ask T-Mobile, or even better check your own online usage history, in which country they allege you incurred the roaming charges.

Bess123

I am in the UK.

I will contact them again this evening, I just panicked and was hoping for some reassurance.

My online account only tells me my previous bill. I cannot see what I have been charged so far this month.

afzaal1988

Bess123 wrote: »

I am in the UK.

I will contact them again this evening, I just panicked and was hoping for some reassurance.

My online account only tells me my previous bill. I cannot see what I have been charged so far this month.

Click on My unbilled usage once you login to your account to see what you have used this month

Bess123

I spoke to someone else in the T-Mobile call centre last night who said I have no charges outside my plan this month. This completely contradicts what I was originally told yesterday lunchtime. I took the person's name and a call reference number and I'm not sure there is much else I can do until the bill is issued on the 15th.

Thank you for all of your comments!