We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Petition to abolish PIP !
Comments
-
I'm not going to even contemplate claiming PIP. Why put yourself through that much stress only to find that the DWP assessor writes down a load of lies about you. And to top it up, you wait 12 months to be told that you don't have any disabilities. No thanks, something for the seasoned benefit claimant and not for the novice.
Yet. many people have, ignoring the delays, had good news regarding their claims.Sealed pot challenge #232. Gold stars from Sue-UU - :staradmin :staradmin £75.29 banked
50p saver #40 £20 banked
Virtual sealed pot #178 £80.250 -
Thanks Indie, that doesn't sit right when you read the many stories on this website with people almost suicidal with the stress of it all. No point in being told that you will get an extra £50 a week for the next couple of years only to find that you have been put away in a hospital or at worst, taken your own life.Yet. many people have, ignoring the delays, had good news regarding their claims.0 -
People only really post when they need help. You rarely hear the good news.Sealed pot challenge #232. Gold stars from Sue-UU - :staradmin :staradmin £75.29 banked
50p saver #40 £20 banked
Virtual sealed pot #178 £80.250 -
I'm not going to even contemplate claiming PIP. Why put yourself through that much stress only to find that the DWP assessor writes down a load of lies about you. And to top it up, you wait 12 months to be told that you don't have any disabilities. No thanks, something for the seasoned benefit claimant and not for the novice.
As a seasoned benefit claimant you will manage just fine Andy :beer:Its not that we have more patience as we grow older, its just that we're too tired to care about all the pointless drama
0 -
The public accounts committee last week issued a damning report on the introduction of personal independence payment. Margaret Hodge, chair of the committee, has called PIP a ‘fiasco’ which has ‘let down some of the most vulnerable people in our society’.
In its report, the committee states that the Department’s failure to pilot the scheme has caused unnecessary distress for claimants who have been unable to access the support they need to live, and in some cases work, independently and describes the personal stories they heard as ‘shocking’.
Margaret Hodge MP, Chair of the Committee of Public Accounts, said :
"The implementation of Personal Independence Payment has been nothing short of a fiasco. The Department of Work and Pensions has let down some of the most vulnerable people in our society, many of whom have had to wait more than 6 months for their claims to be decided.
"The Department’s failure to pilot the scheme meant that the most basic assumptions, such as how long assessments would take and how many would require face-to-face consultations, had not been fully tested and proved to be wrong. This resulted in significant delays, a backlog of claims and unnecessary distress for claimants who have been unable to access the support they need to live, and in some cases work, independently.
"The personal stories we heard were shocking. We heard evidence of a claimant requiring hospital intervention as a result of the stress caused by the delays suffered, and another claimant who was unable to afford the specific diet required for diabetes and gastric problems while waiting for a decision.
"By October 2013, the Department had only made 16% of the decisions it had expected to have made by that time. What was particularly alarming was that terminally ill people were having to wait on average 28 days for a decision, 180% longer than expected.
"Some claimants have been forced to turn to food banks, loans and charitable donations to support the extra costs of living associated with their disability.
"The standard of service provided by the Department and its contractors has been unacceptable. Claimants have experienced difficulties in arranging appointments – and assessors have cancelled home visits at the last minute and have failed to turn up when claimants have travelled to assessment centres. Four in ten claimants in Atos areas have had to travel over an hour to be assessed, a far cry from its promise that between 75% and 90% of claimants would travel less than 30 minutes to an assessment centre.
"We are concerned that Atos appears to have included incorrect and potentially misleading information in its bid for the contract. Atos stated in its tender document that it had “contractual agreements” in place with a national network of 56 NHS hospitals, 25 private hospitals and over 650 physiotherapy practices to provide assessments. This turned out not to be true.
"The Department should challenge claims made in bids, so that it can demonstrate it has not relied on inaccurate or exaggerated information when awarding contracts.
"We would have expected the Department to have exercised particular caution in letting this contact, given the poor performance of Atos on Work Capability Assessments. The Department must take into account previous performance on similar work when running a procurement.
"The process has also proved to be inaccessible and cumbersome for claimants, increasing the risk of delays and incorrect decisions.
"The Department urgently needs to get this Scheme up to scratch and make sure some of our most vulnerable citizens are protected when going through this process. What we’ve witnessed is a rushed, wholly unacceptable job, and the Department should take a long hard look at what went wrong."
This first report, following the evidence sessions where DWP ministers, senior Atos and Capita staff and staff from voluntary sector organisations were questioned about the effectiveness of PIP implementation, the committee has made a number of recommendations, stating that the Department:
should ensure that new systems and policies are fully tested before they are implemented nationally
should make the process easier for claimants by, for example, making paper claim forms available
should ensure that third parties supply information on claimants where relevant and do this in good time
must speed up all stages of the process to ensure benefit decisions are made on a timely basis and tackle the backlog of cases that has arisen
should ensure that it, and its contractors, provide an acceptable level of service to claimants
should challenge inaccurate or exaggerated claims made in bids (referring to Atos) and that it should have regard to previous performance on similar work when assessing contractors
Read the full report from the public accounts committee HERE :mad:0 -
The public accounts committee last week issued a damning report on the introduction of personal independence payment. Margaret Hodge, chair of the committee, has called PIP a ‘fiasco’ which has ‘let down some of the most vulnerable people in our society’.
In its report, the committee states that the Department’s failure to pilot the scheme has caused unnecessary distress for claimants who have been unable to access the support they need to live, and in some cases work, independently and describes the personal stories they heard as ‘shocking’.
Margaret Hodge MP, Chair of the Committee of Public Accounts, said :
"The implementation of Personal Independence Payment has been nothing short of a fiasco. The Department of Work and Pensions has let down some of the most vulnerable people in our society, many of whom have had to wait more than 6 months for their claims to be decided.
"The Department’s failure to pilot the scheme meant that the most basic assumptions, such as how long assessments would take and how many would require face-to-face consultations, had not been fully tested and proved to be wrong. This resulted in significant delays, a backlog of claims and unnecessary distress for claimants who have been unable to access the support they need to live, and in some cases work, independently.
"The personal stories we heard were shocking. We heard evidence of a claimant requiring hospital intervention as a result of the stress caused by the delays suffered, and another claimant who was unable to afford the specific diet required for diabetes and gastric problems while waiting for a decision.
"By October 2013, the Department had only made 16% of the decisions it had expected to have made by that time. What was particularly alarming was that terminally ill people were having to wait on average 28 days for a decision, 180% longer than expected.
"Some claimants have been forced to turn to food banks, loans and charitable donations to support the extra costs of living associated with their disability.
"The standard of service provided by the Department and its contractors has been unacceptable. Claimants have experienced difficulties in arranging appointments – and assessors have cancelled home visits at the last minute and have failed to turn up when claimants have travelled to assessment centres. Four in ten claimants in Atos areas have had to travel over an hour to be assessed, a far cry from its promise that between 75% and 90% of claimants would travel less than 30 minutes to an assessment centre.
"We are concerned that Atos appears to have included incorrect and potentially misleading information in its bid for the contract. Atos stated in its tender document that it had “contractual agreements” in place with a national network of 56 NHS hospitals, 25 private hospitals and over 650 physiotherapy practices to provide assessments. This turned out not to be true.
"The Department should challenge claims made in bids, so that it can demonstrate it has not relied on inaccurate or exaggerated information when awarding contracts.
"We would have expected the Department to have exercised particular caution in letting this contact, given the poor performance of Atos on Work Capability Assessments. The Department must take into account previous performance on similar work when running a procurement.
"The process has also proved to be inaccessible and cumbersome for claimants, increasing the risk of delays and incorrect decisions.
"The Department urgently needs to get this Scheme up to scratch and make sure some of our most vulnerable citizens are protected when going through this process. What we’ve witnessed is a rushed, wholly unacceptable job, and the Department should take a long hard look at what went wrong."
This first report, following the evidence sessions where DWP ministers, senior Atos and Capita staff and staff from voluntary sector organisations were questioned about the effectiveness of PIP implementation, the committee has made a number of recommendations, stating that the Department:
should ensure that new systems and policies are fully tested before they are implemented nationally
should make the process easier for claimants by, for example, making paper claim forms available
should ensure that third parties supply information on claimants where relevant and do this in good time
must speed up all stages of the process to ensure benefit decisions are made on a timely basis and tackle the backlog of cases that has arisen
should ensure that it, and its contractors, provide an acceptable level of service to claimants
should challenge inaccurate or exaggerated claims made in bids (referring to Atos) and that it should have regard to previous performance on similar work when assessing contractors
Read the full report from the public accounts committee HERE :mad:
Thanks JGA, that is the exact reason that we aren't going to get involved in the chaos. We'll let the dust settle down a bit first and then see what happens. Pity those that are in the throws of it though.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.2K Work, Benefits & Business
- 600.9K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards